Digital Communications Designer

Introduction

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

Job Summary

You will bring significant design experience to the role. You can confidently pitch ideas and deliver best practice advice to clients. You take pride in delivering projects from start to finish and communicating the creative vision effectively and clearly. You will be a successful team member if you are self-motivated, constantly curious, seek to understand and actively work towards the success of the team and the company.

Should be flexible to work in US hours when required

Responsibilities:

• Proactively manage your workflow and projects from start to finish via a Salesforce case queue
• Book screenshare design discoveries and consultations with customers as needed via a shared calendar and Microsoft Teams
• Have a solid understanding of designing for HTML email
• Create visually engaging, high-quality designs based on email best practice
• Build, test and deliver HTML email templates within the Poppulo system that are user friendly and cross-client compatible
• Advise customers on best practice use of the Poppulo system

Candidate Expertise Required: 

• Minimum 4+ years of experience in web design
• A bachelors degree in multimedia, graphic design, web design, front-end programming or related field, or an equivalent combination of relevant experience, education and training
• Strong digital portfolio displaying creative, user-friendly and clean designs 
• Proficiency in Adobe Creative Suite
• Proficiency in Figma
• HTML & CSS coding
• Experience with motion graphics and animation
• Experience with Responsive design & media queries
• Experience in using Microsoft suite

Skills and Experience Beneficial for This Role: 

• Strong background in customer service and ability to articulate concepts and recommendations, both written and verbally in English
• Significant design experience demonstrating ability to stay on brief and work within deadlines
• Be self-motivated and comfortable working independently
• Be a team player, establishing great working relationships with colleagues
• Have excellent organizational and time management skills
• Knowledge of industry trends and accessibility guidelines
• Ability to problem solve and troubleshoot known email design issues
• Strong focus on attention to detail

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
  We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.

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