Digital Communications Coordinator

Posted 17 Days Ago
New York, NY, USA
In-Office
Junior
Edtech • Social Impact
A non-profit network of community centers in NYC, turning strangers into neighbors and challenges into opportunities.
The Role
Supports Educational Alliance’s digital marketing and communications across social media and websites. Responsibilities include planning campaigns, creating and editing photo, video, and graphic content, writing captions, publishing posts, updating website pages, monitoring engagement, responding to followers, and tracking basic digital performance metrics. The role collaborates with program teams and communications staff to maintain consistent branding and promote community programs, services, and impact stories.
Summary Generated by Built In

Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. 

Across our network of community centers, our staff empowers people of all backgrounds to flourish. Our vast array of programs includes free meals for older adults, addiction treatment and recovery, innovative early childhood education, art classes, Jewish cultural and educational events, and more. We remain committed to recognizing the intrinsic value within each individual and the importance of building community. 

We are seeking a part-time Digital Communications Coordinator to strengthen our digital presence across social media and web platforms. This role is designed for an early-career professional looking to build practical experience in social media, content creation, and website management within a mission-driven organization. 

The Digital Communications Coordinator will support the execution of a comprehensive digital marketing strategy across Educational Alliance’s network of community centers, helping ensure that all digital platforms are current, reflective of community needs, and aligned with organizational priorities. This is an ideal opportunity for someone who enjoys working across a range of digital tasks and learning by doing in a fast-paced environment.

Please note that applications will not be considered unless they include a cover letter.

RESPONSIBILITIES

Digital Strategy and Execution

  • Support the implementation of a unified digital marketing strategy across the organization’s social media accounts and websites
  • Help plan and execute digital campaigns that promote programs, services, and leadership priorities
  • Ensure consistency in voice, tone, and branding across all digital platforms

Digital Contect Creation

  • Partner with program staff, Director of Communications, and Graphic Designer to source and develop content for social media
  • Identify opportunities to highlight programs, community members, and impact stories
  • Write compelling, mission-aligned captions and adapt content for different audiences
  • Capture photos and short-form video at programs and events 
  • Edit basic photo and video content for reels, posts, and stories 
  • Create simple, on-brand social media graphics using templates and existing design guidelines
  • Schedule and publish content for Facebook, Instagram, LinkedIn, and other relevant platforms

Website Content & Updates

  • Update website content regularly, including program pages, event listings, and landing pages
  • Collaborate with program teams to ensure website information is accurate and up to date
  • Support basic website formatting and content improvements in collaboration with Director of Communications and Graphic Designer
  • Assist in building or updating program pages as needed

Engagement & Monitoring

  • Monitor organizational social media accounts
  • Respond to comments and messages as appropriate, and engage with followers and partners
  • Track basic performance metrics across social and web and flag trends/ promotional opportunities 

QUALIFICATIONS

  • 1–3 years of experience in digital marketing, communications, or social media
  • Strong writing and editing skills with attention to detail
  • Experience creating digital content, including basic photo/video editing and simple graphic design using Canva, CapCut, Adobe Express, or similar tools
  • Experience capturing photo/video content in real-world program settings
  • Familiarity with website content management systems such as WordPress or Squarespace
  • Basic understanding of social media and website analytics
  • Highly organized, proactive, and able to manage multiple content streams
  • Interest in community-based work and mission-driven nonprofits

Limitations and Disclaimers

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.  

EEO Info

Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. 


For further information about Educational Alliance, please visit https://edalliance.org

Skills Required

  • 1-3 years of experience in digital marketing, communications, or social media
  • Strong writing and editing skills with attention to detail
  • Experience creating digital content, including basic photo and video editing
  • Experience with simple graphic design using Canva, CapCut, Adobe Express, or similar tools
  • Experience capturing photo and video content in real-world program settings
  • Familiarity with website content management systems such as WordPress or Squarespace
  • Basic understanding of social media and website analytics
  • Ability to stay organized, proactive, and manage multiple content streams
  • Interest in community-based work and mission-driven nonprofits
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The Company
HQ: New York, New York
457 Employees
Year Founded: 1889

What We Do

Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with the diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. #YouBelongHere

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