Job Description Summary:
At The Coca‑Cola Company, we are a global community of innovators, builders, and leaders who are committed to refreshing the world and making a difference. Across our global system, we continuously evolve how we connect with consumers, customers, and one another—placing digital at the core of our transformation and growth strategy.
We are seeking a Senior Director, Digital Change Leadership and Communications to play a pivotal role in shaping and delivering enterprise‑wide transformation initiatives. This leader will partner across functions to drive adoption of digital capabilities, elevate organizational readiness, and ensure clear, consistent, and inspiring communications that enable change at scale. Sitting at the intersection of strategy, technology, and people, this role requires a strong blend of change leadership expertise, strategic storytelling, and data‑driven decision making.
The ideal candidate brings a growth mindset, deep experience in leading complex transformation programs, and the ability to translate strategy into impactful employee experiences. You will work across regions, functions, and leadership teams to align stakeholders, build engagement, and accelerate business outcomes through effective change and communication strategies.
What You’ll Do for Us
1. Digital Change Strategy & Execution
Lead the design and execution of enterprise digital change strategies that enable successful adoption of new systems, platforms, and ways of working
Collaborate with digital, technology, and data teams to ensure communication and change approaches are integrated into product and platform delivery models
2. Strategic Communications & Storytelling
Develop integrated communication strategies that translate complex transformation initiatives into clear, compelling, and relevant messages for diverse audiences
Create and lead high‑impact storytelling that brings transformation journeys to life, reinforcing purpose, culture, and strategic priorities
Oversee governance and execution of enterprise communication channels, ensuring clarity, consistency, and alignment with business priorities
3. Stakeholder Engagement & Leadership Alignment
Partner with senior leaders and cross‑functional teams to align on change priorities, build stakeholder commitment, and manage organizational impacts of transformation
4. Change Management Frameworks & Capability Building
Establish and scale change management frameworks, tools, and methodologies to drive consistency and effectiveness across initiatives
Guide leaders and teams through change by building capability in change leadership, communication excellence, and digital fluency
5. Insights, Adoption & Culture Enablement
Deliver data‑driven insights on change readiness, adoption, and engagement, using analytics to continuously optimize strategies and outcomes
Foster a culture of inclusion, transparency, and continuous learning, ensuring all employees feel informed, engaged, and empowered during change
Requirements & Qualifications
Bachelor’s degree in Communications, Organizational Development, Business Administration, Human Resources, or a related field; Master’s degree preferred
12+ years of experience in change management, communications, transformation, or related disciplines within complex global organizations
Proven experience leading large‑scale digital transformation or enterprise change initiatives
Strong strategic communication skills, with the ability to craft and deliver compelling narratives across multiple channels and audiences
Expertise in change management methodologies and frameworks, with demonstrated ability to drive measurable adoption outcomes
Advanced digital and data literacy, including experience leveraging analytics, dashboards, and insights to inform decision making
Familiarity with artificial intelligence and emerging technologies and their impact on workforce, communication, and organizational change
Demonstrated ability to influence and collaborate with senior leaders and stakeholders in a matrixed global environment
Strong business acumen and ability to connect transformation initiatives to enterprise strategy and value creation
Experience building high‑performing teams and fostering inclusive, high‑engagement cultures
Exceptional project and program management skills, with the ability to manage multiple priorities in a fast‑paced environment
Core Capabilities
1. Enterprise Change Leadership
Ability to design and lead large‑scale, cross‑functional transformation initiatives
Expertise in driving adoption of new ways of working, systems, and digital platforms
Skilled in managing organizational impacts, resistance, and transition at scale
Brings a structured, disciplined approach to change while staying adaptable in dynamic environments
2. Strategic Communications & Storytelling
Translates complex strategy and digital initiatives into clear, compelling narratives
Designs multi‑channel communication strategies tailored to diverse global audiences
Uses storytelling to inspire engagement, reinforce purpose, and drive behavioral change
Ensures consistency, clarity, and alignment across enterprise messaging
3. Stakeholder Influence & Leadership Alignment
Builds trust and credibility with senior leaders and cross‑functional stakeholders
Aligns diverse perspectives into a unified transformation vision
Navigates complex, matrixed organizations with strong influencing and negotiation skills
Drives leadership accountability and visible sponsorship of change
4. Change Methodology & Capability Building
Establishes scalable change frameworks, tools, and best practices
Builds organizational capability in change leadership, communication excellence, and digital fluency
Coaches leaders and teams to lead through transformation effectively
Embeds sustainable ways of working beyond the lifecycle of initiatives
5. Data‑Driven Decision Making & Insights
Uses data and analytics to assess change readiness, adoption, and engagement
Translates insights into actionable strategies and continuous improvement
Balances qualitative and quantitative inputs to guide decision‑making
Measures impact and effectiveness of transformation efforts
6. Digital & Technology Fluency
Strong understanding of digital ecosystems, platforms, and transformation trends
Ability to partner effectively with technology and data teams
Applies emerging technologies (including AI) to enhance communication and change outcomes
Connects digital initiatives to business value and employee experience
7. Culture, Engagement & Inclusion
Fosters a culture of transparency, inclusion, and continuous learning
Ensures employees feel informed, engaged, and empowered through change
Embeds purpose and values into transformation efforts
Promotes psychological safety and openness during periods of change
What We’ll Do for You
Offer the opportunity to shape high‑impact, enterprise transformation initiatives that influence how Coca‑Cola operates globally
Provide access to world‑class learning, digital tools, and leadership development experiences to expand your capabilities and career growth
Enable you to work across a diverse, global network of leaders and teams, building meaningful connections and broad business exposure
Support your well‑being and performance through flexible work practices, comprehensive rewards, and a people‑first culture focused on growth and inclusion
Skills:
Pay Range:
United States of America: 195,500 USD - 226,800 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
30Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
August 14, 2026Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.Skills Required
- Bachelor's degree in Communications, Organizational Development, Business Administration, Human Resources, or related field
- Master's degree
- 12+ years of experience in change management, communications, transformation, or related disciplines within complex global organizations
- Proven experience leading large-scale digital transformation or enterprise change initiatives
- Strong strategic communication skills; ability to craft and deliver narratives across multiple channels and audiences
- Expertise in change management methodologies and frameworks with measurable adoption outcomes
- Advanced digital and data literacy, including leveraging analytics and dashboards to inform decision making
- Familiarity with artificial intelligence and emerging technologies and their impact on workforce and communication
- Demonstrated ability to influence and collaborate with senior leaders and stakeholders in a matrixed global environment
- Experience building high-performing teams and fostering inclusive, high-engagement cultures
- Exceptional project and program management skills; ability to manage multiple priorities in a fast-paced environment
- Ability to deliver data-driven insights on change readiness, adoption, and engagement
The Coca-Cola Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Coca-Cola Company and has not been reviewed or approved by The Coca-Cola Company.
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Retirement Support — Retirement benefits are positioned as a standout, combining a 401(k) match with a company-funded cash-balance pension and an employee stock purchase plan match that together materially increase long-term package value.
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Healthcare Strength — Health coverage is described as broad and feature-rich, including national medical coverage plus specialized add-ons like virtual care, second opinions, oncology navigation, fertility support, and chronic-condition programs.
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Leave & Time Off Breadth — Time-off benefits are outlined with structured vacation accrual that increases with tenure and a holiday program that includes both set and floating days.
The Coca-Cola Company Insights
What We Do
The Coca-Cola Company (NYSE: KO) is a total beverage company, offering over 500 brands in more than 200 countries and territories. In addition to the company’s Coca-Cola brands, our portfolio includes some of the world’s most valuable beverage brands, such as AdeS soy-based beverages, Ayataka green tea, Dasani waters, Del Valle juices and nectars, Fanta, Georgia coffee, Gold Peak teas and coffees, Honest Tea, innocent smoothies and juices, Minute Maid juices, Powerade sports drinks, Simply juices, smartwater, Sprite, vitaminwater and ZICO coconut water.
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