Digital Business Representative, APJ

Reposted 25 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
Autodesk is a global leader in design and make technology that helps innovators everywhere solve today's challenges.
The Role
The Digital Business Representative drives digital revenue by managing moderate-complexity transactions, optimizing sales processes, and achieving performance targets through consultative engagement and CRM analytics.
Summary Generated by Built In

Job Requisition ID #

26WD96229

Position Overview
Autodesk is 
seeking a high-performing and consultative Digital Business Representative (DBR)
 to independently drive digital revenue performance across moderate-complexity transactions while contributing to digital sales motion optimization. In this skilled-level role, you will own advanced inbound and signal-based outbound motions, manage moderate-complexity opportunities end-to-end, and consistently achieve ACV and KSO benchmarks. You will leverage CRM analytics, performance insights, and structure digital selling techniques to optimize conversion rates, expand whitespace within accounts, and improve digital sales effectiveness. 

This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager. There is an expectation to be in the office with frequency.   

Key Responsibilities 
 

Advanced Revenue & Pipeline Ownership 
 

  • Drive inbound and signal-based outbound outreach across multiple opportunity types (hotline, chat, MQLs, ecommerce triggers, abandoned carts, trials, etc)

  • Independently close transactional digital opportunities within defined ACV targets by navigating pricing discussions and managing negotiations effectively

  • Consistently achieve quarterly ACV, revenue, pipeline, and expansion targets 

  • Identify whitespace and expansion opportunities within existing digital accounts 

  • Conduct consultative discovery aligned to customer workflows and business objectives 

Conversion Optimization & Data-Driven Execution 
 

  • Analyse inbounds and outbound conversion performance and refine outreach strategies 

  • Leverage CRM dashboards and analytics to prioritize strategically and improve forecast reliability 

  • Maintain high CRM accuracy and pipeline hygiene 

  • Translate performance metrics into actionable insights to enhance digital effectiveness 

  • Contribute structured feedback to optimize campaigns, automation, and digital pathways 

Customer-Centric Engagement & Operational Excellence 
 

  • Deliver high-quality consultative engagement across phone, chat, and email 

  • Ensure SLA adherence and +90% response rates 

  • Proactively identify and recommend improvements to digital sales processes 

  • Resolve moderate-complexity pricing and fulfilment issues in coordination with Finance and Operations 

Skills & Competencies 
 

  • Consultative Digital Selling Aligns Autodesk solutions to customer business objectives 

  • Negotiation & Commercial Acumen Manages pricing discussions within guardrails 

  • Data Storytelling Converts performance metrics into strategic actions 

  • Portfolio Prioritization Strategically manages opportunity mix for maximum impact 

  • CRM & Forecast Discipline Ensures high data integrity and reliable forecasting 

  • Cross-Functional Collaboration Coordinates effectively across internal stakeholders 

Collaboration
 

  • Partner with Territory, Renewals, Emerging, and Enterprise teams for seamless orchestration

  • Provide structured feedback to Marketing to improve campaign performance

  • Coordinate with Finance, Operations, and Digital E-Commerce teams to ensure smooth execution 

  • Highlight automation and process improvement opportunities 

 

Qualifications Minimum
 

  • Fluency in English (in combination with Japanese or Korean is an advantage but not required) 

  • 3+ years of inside sales, SaaS, or technology sales experience 

  • Proven track record of consistent quota attainment 

  • Experience managing moderate-complexity digital transactions end-to-end 

  • Proficiency in CRM and sales automation tools (Salesforce, HVS, Clari, Gong, Outreach, etc)

  • Strong analytical and conversion optimization capabilities 

  • Experience selling across phone, chat, and email channels 

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Skills Required

  • 3+ years of inside sales, SaaS, or technology sales experience
  • Proven track record of consistent quota attainment
  • Experience managing moderate-complexity digital transactions end-to-end
  • Proficiency in CRM and sales automation tools
  • Strong analytical and conversion optimization capabilities
  • Experience selling across phone, chat, and email channels

Autodesk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Autodesk and has not been reviewed or approved by Autodesk.

  • Leave & Time Off Breadth Time away is considered expansive, combining discretionary time off for salaried roles, company holidays/Autodays, and a periodic paid sabbatical. These options provide flexibility beyond standard accrual-based PTO.
  • Equity Value & Accessibility Total rewards prominently include RSUs and an employee stock purchase plan with a discount and lookback, alongside annual bonus or commission programs. These elements are available to eligible employees and can materially augment base pay.
  • Parental & Family Support Family-building support includes reimbursement for adoption, surrogacy, IVF/co‑maternity, and fertility benefits, plus dedicated coaching and Cleo resources for parenting and caregiving. These services extend support before, during, and after leave.

Autodesk Insights

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The Company
HQ: San Francisco, CA
13,285 Employees
Year Founded: 1982

What We Do

Autodesk makes software for people who make things. If you’ve ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you’ve experienced what millions of Autodesk customers are doing with our software. Autodesk gives you the power to make anything. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

Why Work With Us

Our work is impactful. Our people are innovative. And our culture is inclusive. As our software shapes new solutions to the world’s biggest challenges, you shape your career path. With us, you lead the way in achieving sustainability, resilient communities, and an equitable workforce. Discover #AutodeskLife. 

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