Digital Business Analyst

Posted Yesterday
Be an Early Applicant
Hiring Remotely in India
Remote
Mid level
Information Technology • Consulting
The Role
The role involves gathering and analyzing business requirements, designing scalable Salesforce solutions, supporting system configuration, testing, and process improvement, while liaising with stakeholders and providing documentation and training.
Summary Generated by Built In
Requirement Gathering & Analysis: Work closely with stakeholders to identify business needs, gather clear and detailed requirements. Solution Design: Translate business requirements into scalable Salesforce solutions and workflows. System Configuration Support: Assist in Salesforce system setup, configuration, and customization to meet business demands. Testing & Deployment: Support User Acceptance Testing (UAT), ensure quality of deliverables, and assist in deployment activities. Process Improvement: Propose and implement business process optimizations using Salesforce capabilities. Stakeholder Management: Act as a liaison between business users, product owners, and technical teams, facilitating communication and alignment. Documentation & Training: Maintain comprehensive documentation including requirements, user stories, and process flows; support end-user training and adoption. Ongoing Support & Optimization: Monitor Salesforce system performance, gather feedback, and support continuous improvements to enhance user experience and business value. Digital Transformation: Drive initiatives that leverage Salesforce to improve customer engagement, sales, and service processes.

Skills Required

  • Experience with Salesforce solution design and implementation
  • Strong analytical and problem-solving skills
  • Experience in stakeholder management
  • Ability to document requirements and processes clearly
  • Experience in User Acceptance Testing (UAT)

Hexaware Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.

  • Healthcare Strength Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
  • Parental & Family Support Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
  • Wellbeing & Lifestyle Benefits Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.

Hexaware Technologies Insights

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The Company
HQ: Navi Mumbai, Maharashtra
27,000 Employees
Year Founded: 1990

What We Do

At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

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