Location: Birmingham / Full-time fixed term contract role
Drive growth. Build relationships. Shape the future of insurance.
At Markel, we don’t just provide insurance, we empower people and businesses to move forward with confidence. Now, we’re looking for a commercially driven Business Development Manager to help us grow our Network partnerships and bring our specialist solutions to life across the UK.
The Opportunity:
We are seeking a skilled, experienced E Trade Business Analyst to join our team. The E Trade Business Analyst will be responsible for the design, development and embedding the generic elements of our functionality, test management and continuously improving our e-commerce routes to market. The ideal candidate is detail-oriented, analytical, and has a deep understanding of customer behaviour. The goal is to improve the online quote, bind, amend and renewal experience of our customers and boost sales performance.
What You’ll Be Doing:
Analyse and understand the business’s needs and goals in relation to our online presence and functionality.
Develop and implement strategies to improve the performance of e-commerce platforms.
Work with cross-functional teams to ensure e-commerce strategies align with overall business objectives.
Conduct research on customer behaviour and market trends to inform e-commerce strategies.
Recommend technology solutions to improve online customer experiences and business operations.
Perform regular testing and analysis of the e-commerce capabilities to identify areas for improvement.
Create detailed reports and presentations on e-commerce performance for business stakeholders.
Work closely with IT and marketing teams to ensure seamless integration of e-commerce platforms and strategies.
Ensure compliance with laws and regulations pertaining to e-commerce operations.
What You’ll Bring:
Proven experience as a Business Analyst, preferably in e-commerce and particularly Acturis and Insurer Extranet platforms.
Strong understanding of business strategies, excellent analytical skills, and a good knowledge of e-commerce technologies.
Proficiency in data analysis and the ability to interpret and use data to drive decision-making.
Excellent communication and presentation skills.
Ability to work collaboratively with cross-functional teams.
Detail-oriented and highly organized
Knowledge of customer behaviour and market trends.
Ability to perform competitive analysis and identify market trends.
Strong problem-solving skills and the ability to think critically.
What’s In It For You:
Competitive salary + bonus scheme
25 days holiday (plus bank holidays), with buy/sell options
Comprehensive benefits including private medical, dental, life assurance & income protection
Excellent career development opportunities and learning support
Flexible working options to support your work-life balance
Ready to Make an Impact?
If you’re ready to take ownership, grow relationships, and make a real impact in a dynamic, people-focused organisation - we’d love to hear from you.
Apply now and help us build something exceptional.
What we hope you’ll do next:
Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [email protected] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
#LI-Hybrid #PlayYourPartUK
Skills Required
- Proven experience as a Business Analyst
- Experience in e-commerce
- Experience with Acturis platform
- Experience with Insurer Extranet platforms
- Proficiency in data analysis and using data to drive decisions
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Ability to work collaboratively with cross-functional teams (IT, marketing)
- Knowledge of e-commerce technologies and online customer experience best practices
- Detail-oriented and highly organised
- Knowledge of customer behaviour and market trends, and ability to perform competitive analysis
- Understanding of e-commerce compliance, laws and regulations
Markel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Markel and has not been reviewed or approved by Markel.
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Healthcare Strength — Comprehensive coverage includes medical, prescription, dental, vision, and telehealth, complemented by company-sponsored wellness programs and free fitness/mindfulness apps. Feedback suggests expanded mental-health resources and wellness incentives further enhance support.
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Retirement Support — Retirement offerings include 401(k) and other financial protections that can add meaningful long-term value. Feedback suggests strong company matching and retirement contributions are a notable part of the package.
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Leave & Time Off Breadth — A broad suite includes paid time off, corporate holidays, parental leave, hybrid work, volunteer time, and education support. Feedback suggests PTO accrual grows with tenure and can include an option to buy extra days.
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What We Do
At Markel, we believe in hard work, a zealous pursuit of excellence, and fairness in all our dealings. Markel Corporation (NYSE: MKL) is a global Fortune 500 company headquartered in Richmond, Virginia. We seek to be a leader in each of our pursuits, with insurance being our primary business. As a market leader for specialty insurance, reinsurance, and investment operations around the world, Markel embodies integrity, commitment, teamwork, and innovation in every day operations. We are encouraged to look for a better way to do things. Since our founding in 1930, we have sought to know our customers’ needs and to provide quality products and service. Markel specializes in providing coverage for hard-to-place risks for a variety of niche markets including: • Agricultural and equine risks • Reinsurance for large risk enterprises such as oil rigs • Event cancellation insurance for weddings, concerts, and sporting events • Inland marine coverage for fine art collections • Environmental pollution • Yachts, ATVs, and motorcycles At Markel we provide an atmosphere in which people can reach their personal potential. We are results-oriented, and we continually strive for a better way to do things. The Markel approach is one of spontaneity and flexibility. Markel helps employees balance work and social activities. Markel gives you the keys to success! Keeping an open mind and learning new skills allows our associates to stay ahead of the marketplace. Above all, we enjoy what we are doing. There is excitement here that comes from innovating, creating, striving for a better way, sharing success with others…winning. That is the Markel Style.
