Who Are we?
As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.
At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.
Is this the role for you?
Key Responsibilities
- Lead discovery workshops to identify and shape automation opportunities
- Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
- Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
- Manage professional services delivery, including utilisation and billing for consulting services
- Develop solution architectures, Statements of Work, and cost estimates
- Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
- Deliver implementations, configuration, training, and commissioning of solutions
- Build strong, trusted relationships with customers and internal stakeholders
Skills & Experience
- We are seeking a consultant with strong experience across digital workflow and automation technologies, including:
- Nintex suite (Process Manager, Workflow, Forms, K2)
- SharePoint consulting, including configuration and migrations
- Experience in Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
- Broad experience across workflow automation, BPM, RPA, and content management solutions
You will also bring:
- Proven experience leading discovery, design, and implementation engagements
- Ability to translate business requirements into practical, scalable solutions
- Excellent communication, documentation, and stakeholder engagement skills
** this position can be based in either Sydney or Melbourne
To be successful in this role:
What we give back to you?
At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:
- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
- Novated leasing
Employment Type
PermanentSkills Required
- Strong experience with Nintex suite (Process Manager, Workflow, Forms, K2)
- SharePoint consulting experience including configuration and migrations
- Experience in Intelligent Capture Solutions (ABBYY FlexiCapture or similar)
- Broad experience across workflow automation, BPM, RPA, and content management solutions
- Proven experience leading discovery, design, and implementation engagements
- Ability to translate business requirements into practical, scalable solutions
- Excellent communication, documentation, and stakeholder engagement skills
What We Do
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organisational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh.com.au or contact us at: [email protected]
