Who Are we?
As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.
At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.
Is this the role for you?
The Opportunity
As a Digital Automation Consultant, you will design and deliver end-to-end workflow and automation solutions for our customers. Working closely with our Sales and Pre-Sales teams delivery, you will lead discovery, define solution architectures, and implement scalable digital solutions that deliver measurable business outcomes.
Key Responsibilities
- Lead discovery workshops to identify and shape automation opportunities
- Design and deliver end-to-end digital automation solutions, from requirements through to implementation and BAU handover
- Conduct implementations, configuration, training, and commissioning, with a focus on remote delivery capability where possible
- Manage professional services delivery, including utilisation and billing for consulting services
- Develop solution architectures, Statements of Work, and cost estimates
- Support pre-sales activities, including RFx responses, client presentations, and solution demonstrations
- Deliver implementations, configuration, training, and commissioning of solutions
- Build strong, trusted relationships with customers and internal stakeholders
To be successful in this role:
Skills & Experience
We are seeking experience across the following technologies and capabilities:
- Microsoft Power Platform (PowerApps, Power Automate, Power BI, Power Pages)
- SharePoint migrations and optimisation
- Systems integration across enterprise platforms
- Electroneek (RPA)
- Experience in Intelligent Capture Solutions (ABBYY FlexiCapture or similar is preferred)
You will also demonstrate:
- Experience delivering end-to-end automation and workflow solutions
- Strong capability in requirements gathering, solution design, and implementation
- Exposure to pre-sales activities including demonstrations and solutioning
- Excellent communication and stakeholder engagement skills
** this position can be based in either Sydney or Melbourne
What we give back to you?
At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:
- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
- Novated leasing
Employment Type
PermanentSkills Required
- Microsoft Power Platform (PowerApps, Power Automate, Power BI, Power Pages)
- SharePoint migrations and optimisation
- Systems integration across enterprise platforms
- Electroneek (RPA)
- Intelligent Capture Solutions (ABBYY FlexiCapture or similar)
- Experience delivering end-to-end automation and workflow solutions
- Requirements gathering, solution design, and implementation experience
- Exposure to pre-sales activities including demonstrations and solutioning
- Excellent communication and stakeholder engagement skills
- Ability to conduct implementations, configuration, training, commissioning, with remote delivery capability
What We Do
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. With cultivated knowledge and organisational capabilities nurtured over its 85-years history, Ricoh is a leading provider of digital services and information management, and print and imaging solutions designed to support digital transformation and optimise business performance. Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD). For further information, please visit www.ricoh.com.au or contact us at: [email protected]
