Digital and Multi-Channel Engagement Manager

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Taguig City, Metro Manila, National Capital Region, PHL
In-Office
Healthtech
The Role

     

JOB DESCRIPTION:

Main purpose of roles:

  • This role is designed as a center of excellence to collaborate with stakeholders including Marketing, Sales, Medical and provide them guidance on executional excellence of multiple workstreams including digitally-driven marketing (above the line and below the line media) and multi-channel engagement to ultimately drive meaningful interaction and engagement with Healthcare Professionals and patients. This is a B2B and B2C role.
  • The job holder is expected to possess combination of strategic level with insightful understanding of brand plan and ability to translate this understanding into precise execution

Main responsibilities:

Multi-channel Engagement (MCE):

  • Lead multi-channel HCP marketing strategy/actions plan and launch new tools and transformation programs to ensure growth of customer interactions.
  • Ensure global MCE framework is adapted. Build tracking, analysis and insights to improve MCE. Working closely with cross-functional teams and regional teams to ensure action plans are well implemented
  • Deploy key global program in beyond-the-pill service (a:care). Ensure country key objectives regarding KPIs are met, platforms developed, analysis, content implemented.

Digital Marketing (Consumer/Patient):

  • Develop digital performance strategies aligned to Brand Plan
  • Drive DTC consumer integration communication strategies for key consumer brands. Ensure consumer brands digital assets and Abbott branding identity.
  • Monitor execution and implementation of the brand plans through digital. Drive best practice across brands. Ensure analysis, reporting,  alignment with cross-functional and regional/global teams.
  • Drive improved processes for greater business impact and efficiency of spend.
  • Drive culture and practice of campaign optimization and campaign performance management.

E-Commerce:

  • Drive e-commerce growth performance through development of online pharmacies and telehealth/telemedicine
  • Partner closely with Trade and Marketing teams to drive transformation and build e-commerce competence

MINIMUM BACKGROUND/ EXPERIENCE REQUIRED

Work Experience:

  • Minimum of 6-8 years experience in performance Digital Marketing and E-commerce in a regulated industry (healthcare or pharma preferred, but not required)
  • Experience in digital transformation of marketing and sales (including e-sales)

Professional Skill:

  • Strong digital knowledge with high business sense to drive for results.
  • Strong change management skills
  • Ability to adapt MCE/Digital/E-commerce knowledge into different categories with regulatory barriers and build a selective but highly impactful mix.
  • Proven success in brand strategy and integrated marketing communications
  • Ability to lead, convince, change and inspire field-force for implementation of marketing programs
  • Strong collaboration with key internal functions in development and tracking implementation of marketing programs
  • Exceptional speaking/written communications skills
  • Strong project management and reporting/insights sharing skills

Behavior/ Leadership Skill:

  • Excellent interpersonal and collaboration skills.
  • Agile adaptive mindset and way of working
  • Strong results-oriented attitude
  • Self-starter, with bias for continuous improvement

Language Skill:

  • Advanced written and spoken English proficiency
  • Tagalog

Computer Skill:

  • Able to utilize MS computer programs such as Excel and PowerPoint to communicate, present, compile, build, analyze and consolidate data.

MINIMUM EDUCATION REQUIRED

  • University/ Post University degree in Business or Marketing
  • MBA is an advantage

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:Product Management

     

DIVISION:EPD Established Pharma

        

LOCATION:Philippines > Taguig City : Venice Corporate Center

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:Standard

     

TRAVEL:Not specified

     

MEDICAL SURVEILLANCE:Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

     

     

     

Abbott Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Abbott and has not been reviewed or approved by Abbott.

  • Healthcare Strength Health coverage is frequently characterized as comprehensive and a standout element of the package, with medical, dental, vision, mental health support, wellness resources, and care coordination highlighted. Feedback suggests these offerings materially enhance total compensation beyond base pay.
  • Retirement Support Retirement programs feature strong 401(k)-style contributions and the Freedom 2 Save option that builds savings while employees pay down student loans. Feedback suggests these components are a core value driver of the overall package.
  • Leave & Time Off Breadth Time off provisions are portrayed as generous, encompassing vacation, holidays, and paid parental leave. Feedback suggests this breadth meaningfully boosts perceived total rewards.

Abbott Insights

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The Company
Abbot Park, IL
97,838 Employees

What We Do

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

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