Help colleagues across NN get more value from digital tools and AI. As the use of Copilot and personal productivity AI grows across NN, this role helps colleagues move from awareness to everyday value by learning how to use these tools responsibly, effectively, and in ways that support their work. In this role, you will drive adoption, strengthen learning and community engagement, and turn practical examples into reusable inspiration while also contributing to broader Digital Employee eXperience priorities within the DEX team.
What you are going to do
- Build and activate communities around digital adoption topics, with a strong current focus on Copilot, peer learning, and practical value cases. For example by facilitating user groups, sharing use cases, and connecting early adopters across business teams
- Develop and support learning and enablement activities such as e-learnings, demonstrations, workshops, in-person sessions, and communication campaigns
- Collect, structure, and share success stories, practical examples, prompt tips, and reusable content through existing DEX channels
- Work with colleagues across DEX and the business to increase engagement, stimulate adoption, and help teams translate opportunities into everyday practice
- Contribute more broadly to DEX priorities in communication, engagement, change, and digital enablement where needed
- Monitor adoption signals, feedback, and engagement data to understand what works, identify barriers, and continuously improve enablement activities
- Help colleagues understand how to use Copilot and AI tools in a responsible, secure, and practical way, aligned with NN guidelines and ways of working
What we offer you
NN Group invests in an inclusive and inspiring work environment, with benefits that support your development and well-being:
- Salary depending on your knowledge and experience between €3,891and €5,188 gross for 36 hours a week
- 13th month and holiday allowance are paid with your monthly salary
- 27 vacation days for a 5-day working week and three Diversity Days
- A modern pension administered by BeFrank
- Plenty of training and learning opportunities
- NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
- Allowances for setting up your home office and for internet use
Who you are
- You are a strong communicator who knows how to engage colleagues, build communities, and turn ideas into action
- You have experience with adoption, learning, enablement, change, or communication in a digital workplace, Microsoft 365, or AI-related context
- You can translate new technology into clear, practical, and accessible messages, training formats, and examples for different audiences
- You enjoy working across teams and stakeholders and know how to create support and momentum for change
- You are curious, proactive, and comfortable working in a role that combines current Copilot priorities with broader DEX topics
- You are able to work independently while aligning with multiple stakeholders
- You can structure information clearly and turn examples, feedback, and lessons learned into reusable content
- You have an interest in responsible AI use and the impact of AI on everyday work
Who you will work with
You will join the Digital Employee Experience (DEX) team, where we work on adoption, enablement, communication, and value realization for digital workplace capabilities across NN. The team combines strategic thinking with hands-on execution and works closely with colleagues across IT and the business. In this role, you will work with existing DEX communication and learning capabilities and help strengthen current Copilot adoption efforts while also contributing to wider DEX priorities.
Any questions?
If you have any questions about the job, you can reach out via phone or WhatsApp to Jelmer Berendsen, Engineering manager, via +316 12647917. Any questions about the process can be directed, to Chantal Verhagen, Talent Acquisition Specialist, via +316 30272713 and [email protected].
Skills Required
- Strong communicator able to engage colleagues, build communities, and turn ideas into action
- Experience with adoption, learning, enablement, change, or communication in a digital workplace, Microsoft 365, or AI context
- Translate new technology into clear, practical, and accessible messages, training formats, and examples
- Develop and support learning and enablement activities (e-learnings, demonstrations, workshops, in-person sessions, campaigns)
- Experience facilitating user groups, sharing use cases, and connecting early adopters across teams
- Ability to work across teams and stakeholders to create support and momentum for change
- Ability to work independently while aligning with multiple stakeholders
- Skill in structuring information and turning feedback and lessons learned into reusable content
- Interest in responsible AI use and understanding of its impact on everyday work
- Monitor adoption signals, feedback, and engagement data to improve enablement activities
What We Do
NN Group is an international financial services company, active in 11 countries, with a strong presence in a number of European countries and Japan. Our roots lie in the Netherlands, with a rich history of more than 175 years. With our 16,000 employees, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 19 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu. NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO). For more than 175 years, our company has merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy. Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
