Zoox is seeking a Diagnostics Engineer to drive Design for Serviceability (DFS) and ensure service readiness across our products. In this role, you will evaluate diagnostic and controller programming functions at the component, system, and vehicle levels to ensure they are intuitive and effective for Base Operations technicians. You will partner closely with Vehicle Engineering, Manufacturing, Industrial Design, and Prototyping to advocate for serviceability and maintenance optimization. This role includes regular engagement with field technicians to assess real-world service challenges and translate that feedback into improved diagnostic strategies, tools, and workflows that support efficient vehicle maintenance and repair.
In this role, you will
Establish relationships with Manufacturing, Validation, and Product Development teams to drive diagnostics requirements for every electronic control module and I/O.
Collaboratively design, develop, and validate on-board and off-board diagnostic test tools for reporting diagnostic codes, alerts, and control functions.
Develop standardized technical requirements for controller programming tools and process flow.
Work closely with the Service Documentation team to develop diagnostic, programming, and repair procedures.
Support wiring system serviceability (bundle routing, connectors, terminals, retention clips, etc) and schematic development for ease of troubleshooting.
Participate in requirements definition as it pertains to service.
Qualifications
Degree in Mechanical Engineering, Computer Science, Electrical Engineering, Automotive Engineering, or Automotive Technology.
5+ years of relevant experience in vehicle diagnostics.
Proficiency with automotive diagnostic tools and/or equipment design experience.
Experience with vehicle communication networking protocols (CAN, LIN, etc.) and tools.
Ability to comprehend schematics, electrical diagrams, and connector end views/pinout.
Experience designing and developing products through the lifecycle and product and process validation.
Bonus Qualifications
Familiarity with service information, diagnostics, or authoring.
Practical technical or field diagnostic experience.
Skills Required
- Degree in Mechanical Engineering, Computer Science, Electrical Engineering, Automotive Engineering, or Automotive Technology
- 5+ years of relevant experience in vehicle diagnostics
- Proficiency with automotive diagnostic tools or equipment design experience
- Experience with vehicle communication networking protocols such as CAN and LIN, and related tools
- Ability to comprehend schematics, electrical diagrams, and connector end views or pinouts
- Experience designing and developing products through the lifecycle and conducting product and process validation
- Familiarity with service information, diagnostics, or authoring
- Practical technical or field diagnostic experience
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
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Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
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Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
Zoox Insights
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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