Diagnostic Software Support Engineer

Posted 5 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Senior level
Automotive • Software • Analytics
The Role
Diagnose and resolve standard to moderately complex vehicle faults using premium OEM diagnostic tools. Perform DTC analysis, ECU programming, coding, adaptations, and CAN Bus troubleshooting. Document diagnostic findings and validate repairs. Candidates need strong root cause analysis skills and at least four years of experience with premium OEM diagnostic tools. The selection process includes a technical assessment and client interviews.
Summary Generated by Built In
Job Description

Hiring: Diagnostic Technician📍 Location: Chennai

We are seeking a skilled Diagnostic Technician to independently diagnose and resolve standard to moderately complex vehicle faults using premium OEM diagnostic tools.

Key Skills:

  • DTC analysis & fault finding
  • ECU programming, coding & adaptations
  • CAN Bus troubleshooting
  • OEM tools: XENTRY, ISTA, ODIS, PIWIS, Bosch KTS
  • Diagnostic documentation & repair validation

Experience: 4–8 years (minimum 4 years with premium OEM diagnostic tools)

Selection Process

  • Technical assessment and client interviews
  • Preference for candidates with strong diagnostic and root cause analysis capabilities
  • Shortlisted profiles will be reviewed by the client before final interviews

Additional Information

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.

Skills Required

  • At least 4 years of experience with premium OEM diagnostic tools
  • Experience diagnosing and resolving standard to moderately complex vehicle faults
  • DTC analysis and fault-finding experience
  • ECU programming, coding, and adaptations experience
  • CAN Bus troubleshooting experience
  • Experience using XENTRY, ISTA, ODIS, PIWIS, or Bosch KTS
  • Diagnostic documentation and repair validation experience
  • Strong diagnostic and root cause analysis capabilities

MSX International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.

  • Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
  • Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.

MSX International Insights

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The Company
HQ: Detroit, MI
3,688 Employees
Year Founded: 1996

What We Do

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

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