Primary Roles & Responsibilities
- Assist in developing departmental documents. This is both creation and maintaining policy, process and instructional documentation.
- Assist with administrative tasks such as attendance records and assistance maintaining departmental tracking documents.
- Assist with managers and departmental projects, this includes maintaining meeting notes and goal trackers.
- Assist with running reports for departments on a weekly and monthly biases.
- Assistance in managing State Contracts.
- Ad hoc tasks to assist managers
- Audit support, assist with tasks related in internal and external audits
- Assist with case overflow as necessary
Knowledge, Skills, Abilities
- Must be methodical, detail-oriented, and well-organized
- Good communication skills, including email and verbal communication
- Ability to work as part of a team to drive results
- Customer service and process oriented
- Good understanding of business processes
Education/Experience Requirements
- Bachelor’s degree in business or related experience, preferred
- Strong Microsoft Word, Excel and Power Point are a must
- Experience with SharePoint and Service Now
- Ability to work with large amount of data in Excell
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
Skills Required
- Strong proficiency with Microsoft Word
- Strong proficiency with Microsoft Excel
- Strong proficiency with Microsoft PowerPoint
- Experience with SharePoint
- Experience with ServiceNow
- Ability to work with large amounts of data in Excel
- Bachelor’s degree in business or related experience
- Methodical, detail-oriented, and well-organized approach
- Good written and verbal communication skills
- Ability to work as part of a team to drive results
- Customer service and process-oriented mindset
- Good understanding of business processes
Black Box Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Black Box and has not been reviewed or approved by Black Box.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical and prescription drug coverage plus dental and vision plan options. Life and disability protections are also included, along with EAP and emergency travel assistance.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including paid time off, company holidays, floating holidays, and multiple leave types such as jury duty and bereavement leave. Paid time off and benefits are also characterized as “good” in at least one recent account.
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Retirement Support — Retirement and tax-advantaged savings options include a 401(k), FSAs, and an HSA with company contributions. A company match is also cited in one instance, suggesting some employer support for retirement saving.
Black Box Insights
What We Do
Black Box is a global digital infrastructure integrator delivering network and system integration services and solutions, support services, and technology products to businesses in the United States, Europe, India, Asia Pacific, the Middle East, and Latin America and has around 4,000 professionals globally. Black Box has strong service offerings in network integration, digital connectivity infrastructure, data center build-out, modern workplace, and cybersecurity for businesses across various industries including financial services, technology, healthcare, retail, public services like airports; manufacturing, and other sectors.
