Role: Production support- UPM
Location: Plano, TX (Onsite)
Mandatory skills: Production support: UPM
Job Description:
Production support: UPM
• Troubleshoot complex application and environment issues
• Good to have skills: UPM
• Monitor Alerts , batch jobs, data loads, and integrations
• Maintain automation, standard operating procedures, and change logs
• Coordinate with infrastructure, network, and development teams to resolve incidents
• Assist with the configuration and operational deployment
• Development of solutions to connect customer systems and extract and transform data
• Validate and test configurations against business requirements
• Effectively investigate issues/incidents and communicate findings in a root cause analysis
• Support and document scheduled production processes
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
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