We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
This is a senior, customer-facing technical role within the Customer Success organization. We are looking for a deeply technical leader who can partner with Japanese customers, communicate effectively in Japanese (written and spoken), and guide them toward operational excellence with Portworx.
In this role, you will:
- Work directly with customer architects and senior administrators to design, deploy, and optimize mission-critical applications—including databases—within Kubernetes and other container orchestration environments using Portworx.
- Provide advanced technical escalation support to our Technical Support Engineering team.
- Lead joint solution development with technology partners to expand the Portworx ecosystem and drive deeper interoperability.
- Serve as a trusted technical advisor to customers and collaborate closely with sales teams to ensure successful adoption, expansion, and long-term satisfaction.
- Build and deliver compelling demos, reference architectures, and best practices that highlight the value of Portworx in cloud-native and hybrid environments.
- Create high-quality technical content in Japanese, including deployment guides, implementation documents, operational runbooks, and customer-facing solution material.
- Support daily customer deployment, integration, and optimization activities throughout the lifecycle of Portworx adoption.
- Provide expert-level technical guidance during all phases of customer engagement, especially with strategic and enterprise accounts in Japan.
- Native-level Japanese language proficiency, including strong technical writing ability, and professional-level English communication skills.
- Deep knowledge of compute infrastructure, storage systems, and container orchestration technologies across both on-premises and cloud environments.
- Hands-on experience with major cloud platforms such as AWS, Google Cloud Platform (GCP), or Microsoft Azure, including their storage and compute services.
- Strong proficiency in at least one of the following:
- Kubernetes (Helm, Operators, CRDs)
- OpenShift and the Red Hat ecosystem
- Rancher and multi-cluster management
- KubeVirt and virtualized workloads on Kubernetes
- Distributed storage, cloud storage, block/file storage architectures
- Practical experience with DevOps and automation tools such as Terraform, Ansible, Jenkins, and GitLab CI/CD.
- Familiarity with observability and monitoring platforms like Prometheus, Grafana, Datadog, or Splunk.
- Senior-level experience in a customer-facing role with the ability to distill complex technical concepts into clear, actionable guidance.
- Strong interpersonal and communication skills to work effectively with customers and internal engineering teams, particularly when handling escalations or driving product improvements.
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Skills Required
- Native-level Japanese language proficiency, including technical writing
- Professional-level English communication skills
- Deep knowledge of compute infrastructure, storage systems, and container orchestration across on-premises and cloud
- Hands-on experience with major cloud platforms (AWS, GCP, or Azure) including storage and compute services
- Proficiency with Kubernetes (Helm, Operators, CRDs)
- Experience with OpenShift and the Red Hat ecosystem
- Experience with Rancher and multi-cluster management
- Experience with KubeVirt and virtualized workloads on Kubernetes
- Knowledge of distributed storage, cloud storage, block and file storage architectures
- Practical experience with DevOps and automation tools (Terraform, Ansible, Jenkins, GitLab CI/CD)
- Familiarity with observability and monitoring platforms (Prometheus, Grafana, Datadog, Splunk)
- Senior-level customer-facing experience with escalations and strategic/enterprise accounts
- Ability to create high-quality technical content in Japanese (deployment guides, runbooks, implementation docs)
Everpure Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Everpure and has not been reviewed or approved by Everpure.
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Equity Value & Accessibility — Equity and stock purchase programs are described as meaningful parts of total compensation, with RSUs and an ESPP highlighted as strengths.
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Strong & Reliable Incentives — Sales compensation is structured to support long sales cycles, including policies that pay full commission until the first sale for new or white‑space accounts.
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Healthcare Strength — Health coverage is portrayed as comprehensive, with multiple medical options, fully covered vision, dental PPO choices, mental‑health resources, and company HSA contributions.
Everpure Insights
What We Do
Pure Storage (NYSE:PSTG) helps innovators build a better world with data. Pure's data solutions enable SaaS companies, cloud service providers, and enterprise and public sector customers to deliver real-time, secure data to power their mission-critical production, DevOps, and modern analytics environments in a multi-cloud environment. One of the fastest growing enterprise IT companies in history, Pure Storage enables customers to quickly adopt next-generation technologies, including artificial intelligence and machine learning, to help maximize the value of their data for competitive advantage. And with a Satmetrix-certified NPS customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world.
