The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
Responsibilities:
- IaaS deployments of IBM WAS ND, Tibco, MQ, Kafka, IHS, Apache, WebLogic, and tomcat
- Have in-depth expertise in Kubernetes Tasks.
- Containerization deployments of Java, Python, Node.js, Nginx, PEGA, Redis and Spark solutions on Kubernetes/OpenShift
- Traffic patterns - ingress, egress, hot-hot cross data center
- Drive Root Cause Analysis (RCA) post restoration of service
- Willing to learn and work as team player. Brings positive technology culture.
- Ability to whiteboard solutions to customers
- Has the ability to operate with a limited level of direct supervision
- Can exercise independence of judgement and autonomy
- Drive Root Cause Analysis (RCA) post restoration of service
- Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
- Provide technical/strategic direction and act as advisor/coach to lower level analysts
- Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
- Responsible for overall operating system applications
- Contribute to technical direction and strategic decisions
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 12 years of experience in Infrastructure Technologies delivery with a proven track record of delivering OpenShift containerization, Middleware Infra setups, CI-CD pipelines, virtualization, load balancer, and database services as solutions.
- Ability to communicate technical concepts to non-technical audience
- Ability to work with virtual and in-person teams, and work under pressure or to a deadline
- Have experience working in Financial Services and large complex and global environment.
- Effective written and verbal communication skills
- Effective analytic/diagnostic skills
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group: Technology------------------------------------------------------
Job Family:Applications Development------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:$107,120.00 - $160,680.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Nov 05, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 12 years of experience delivering infrastructure technologies, including OpenShift containerization, middleware infrastructure, CI/CD pipelines, virtualization, load balancers, and database services
- Bachelor's or university degree, or equivalent experience
- Experience working in financial services and large, complex, global environments
- Ability to communicate technical concepts to non-technical audiences
- Ability to work with virtual and in-person teams under pressure or to deadlines
- Effective written and verbal communication skills
- Effective analytic and diagnostic skills
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is described as comprehensive and reliable, with multiple medical, dental, vision, prescription, and mental-health options. Wellness programs, counseling, and preventive resources further reinforce health support.
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Retirement Support — Retirement planning is viewed as a standout, with dollar-for-dollar matching up to 6% and, in some cases, an additional fixed contribution. These elements are positioned as competitive features of the total rewards package.
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Parental & Family Support — Family-support programs include parental leave, childcare and eldercare resources, backup-care assistance, and educational support. Part-time employees in some areas also access standard health and wellness benefits.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
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