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What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
What You'll Bring:
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10+ years of production operation in large scale, Internet facing infrastructure
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Broad-spectrum knowledge and hands on Telecom SIP and SBC protocol experience
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Broad industry knowledge of STIR-SHAKEN and its ECO system services
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Provide expert support for SIP/telephony application infrastructure: Asterisk, FreeSwitch/OpenSIPS, HMP APIs, etc…
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Provide expert level analysis of SIP call flows, including problem isolation and resolution
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Direct experience building cloud-based telecom solutions in AWS or GCP with strong governance model knowledge
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Strong knowledge of Linux operating systems (RHEL/CentOS/Debian) and its fundamentals
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Experience with Bash or other scripting tools
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Expertise in DevOps tools Git, Jira, etc.
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Experience in working in/with ITSM processes (incident management, problem management, change management, configuration management) and tools
We'd Love to See:
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Experience in working in/with Agile processes (Scaled Agile Framework/SAFe preferred) and tools (preferably Jira)
Impact You'll Make:
We are looking for a Senior DevOps Engineer that can work independently with Telecom and Other Industries Customers Senior Architects both in pre-sales, existing Customers on boarding new Customers, understand their network architect and help them on board to our mission critical services and platform. Successful candidate requires experience in systems engineering, be a critical thinker, a scripter with strong coding skills that will be used to automate repeatable tasks. Additionally, the candidate must be highly organized with strong communication skills and a mindset for continuous improvement.
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Works independently with Customers, understand their Architecture and bring them onboard to TransUnion services.
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Takes total ownership of working with various internal and external stake holders to make Customer experience better and efficient.
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In depth understand of Telecom Call Processing SIP Protocol and its interworking within our service and within the realm of STIR-SHAKEN services.
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Responsible for automation of operational processes.
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Responsible for developing and driving improvements, maintaining/monitoring production and non-production systems, ensuring platforms perform at maximum efficiency and security.
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Automate business continuity/disaster recovery
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Participate in rotational 24x7 on call
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Perform root cause analysis for service performance incidents
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
Pay Scale Information :
The U.S. base salary range for this position is $90,000.00 - $150,000 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.
Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.
TransUnion's Internal Job Title:
Lead Engineer, Development Ops
Top Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Employees engage in a combination of remote and on-site work.
