EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As we expand, our Technology team is growing rapidly, driving innovation in AI for Workers Compensation. We're transforming the industry with cutting-edge solutions that enhance claims management, improve outcomes, and streamline processes.
At EML, we foster a learning culture, investing in our people to build long-term careers while shaping the future of technology in our sector.
We’re on the lookout for a DevOps Engineer who’s passionate about building smart, scalable solutions that drive technical excellence and operational efficiency. In this role, you’ll design, implement, and maintain automation pipelines, cloud infrastructure services, and CI/CD workflows to streamline software development and delivery.
You’ll work closely with AI developers, infrastructure engineers, and security teams to ensure fast, reliable, and secure deployments—meeting regulatory requirements like APRA CPS 234 and ISO 27001, while adhering to industry best practices.
This will be a full time. fixed term 12 month contract (with the view to be made permanent) based in the Sydney office, with flexibility to work from home up to 3 days per week.
YOUR RESPONSIBILITIES
- CI/CD & Automation – Design, implement, and maintain CI/CD pipelines using GitHub Actions, Jenkins, and custom scripts to automate deployments across on-prem and cloud environments (AWS, Azure, VMware. Kubernetes).
- Infrastructure as Code – Build and manage cloud infrastructure using Terraform, automating provisioning, scaling, and recovery while ensuring alignment with APRA CPS 234 and ISO 27001.
- Monitoring & Incident Response – Implement observability tools (Datadog, PRTG, Grafana, Prometheus & AWS/Azure native tools) to ensure system health, support incident response, and contribute to disaster recovery strategies.
- Security & Compliance – Embed DevSecOps best practices, manage secrets via Azure Key Vault and AWS Secrets Manager, and ensure compliance with regulatory standards in collaboration with Security teams.
- Containerisation & Orchestration – Design, deploy, and manage containerised applications using Kubernetes (on-prem vanilla clusters), including optimising orchestration for scalability, performance, and security.
- Collaboration & Documentation – Partner with AI, Security, and Infrastructure teams to integrate cloud strategies with ML/AI solutions, while maintaining robust documentation, runbooks, and architecture diagrams.
ABOUT YOU
- Full Australian working rights without restriction
- 7+ years’ experience in IT, including 5+ years in DevOps, SRE or cloud infrastructure roles, delivering scalable, resilient solutions.
- Strong hands-on experience across AWS and Azure, including managing and optimising hybrid cloud environments.
- Proven capability in infrastructure as code and automation using tools like Terraform and Ansible, along with scripting in Python, PowerShell or Bash.
- Experience building and maintaining CI/CD pipelines, with solid exposure to GitHub Actions and containerisation using Kubernetes.
- Sound understanding of security and compliance, with experience embedding DevSecOps practices and working within frameworks such as APRA CPS 234, ISO 27001 and CIS benchmarks.
- Demonstrated experience in disaster recovery planning and implementation, alongside strong capability in observability using tools like Datadog, Elastic or native cloud solutions.
- Strong communication skills, with the ability to document technical solutions, collaborate across teams and align technology outcomes with business objectives.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
What We Do
At EML we take great pride in helping people get their lives back after a workplace injury. Since our foundation in 1910 the EML Group have maintained a singular vision; to dedicate our services to improving work health and safety for the benefit of our members, workers and the broader community which we support. Today, we have over 4,000 specialists working in partnership with businesses, injured workers and government schemes across Australia, helping to make a difference. We are Australia’s largest provider of claims management services for self-insurers and focus on providing tailored injury prevention and return to work support. We have helped well over 350,000 injured workers get their lives back
