Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.
Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.
Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.
Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.
Why Join Us?
- Stable and growing company.
- Small, highly skilled DevOps team with significant ownership and impact.
- Modern cloud-native technology stack (AWS, Kubernetes, Terraform, GitHub Actions, Argo CD, Prometheus, Grafana).
- Operate large-scale, multi-account AWS environments.
- Solve challenging scalability, reliability, and performance problems.
- Opportunity to work with the latest technologies and AI-powered developer tools.
- Fast-paced environment with continuous learning and professional growth.
- Gain hands-on experience operating a mature Disaster Recovery (DR) platform with regular live cross-region failover drills.
Description
We are looking for a passionate DevOps Engineer with hands-on cloud experience to join our team. In this role, you will design, implement, monitor, and maintain our AWS-based production and development environments. You'll help build and operate a secure, highly available, scalable, and reliable cloud platform while solving complex infrastructure challenges and enabling our engineering teams to deliver faster and with confidence.
Summary of Experience
- 2–5 years of experience in a SaaS/PaaS company, working with AWS (preferred) or Google Cloud Platform (GCP).
- Strong hands-on experience with container technologies, including Kubernetes, Docker, and Helm.
- Experience with Infrastructure as Code (IaC) using Terraform.
- Strong Linux administration and shell scripting skills.
- Experience with CI/CD platforms, preferably GitHub Actions.
- Strong troubleshooting and problem-solving skills with a creative, out-of-the-box mindset.
- Ability to quickly learn, evaluate, and adopt new technologies.
- Team player with excellent verbal and written communication skills in English.
- High security awareness and understanding of security best practices.
- Solid understanding of Git and GitFlow workflows.
- Excellent project management and organizational skills with strong attention to detail.
Nice to Have
- Experience with observability and monitoring platforms such as Prometheus and Grafana.
- Experience solving scalability, reliability, and performance challenges in large-scale cloud environments.
- Experience using AI-powered developer tools (e.g., ChatGPT, Claude) as part of your daily work.
- Experience with GitOps workflows using Argo CD & crossplane
- Experience working in a multi-account cloud environment.
Skills Required
- 2-5 years of experience in a SaaS or PaaS company
- Hands-on experience with AWS or Google Cloud Platform
- Experience with Kubernetes, Docker, and Helm
- Experience with Terraform and infrastructure as code
- Strong Linux administration and shell scripting skills
- Experience with CI/CD platforms, preferably GitHub Actions
- Strong troubleshooting and problem-solving skills
- Ability to learn, evaluate, and adopt new technologies
- Excellent verbal and written communication skills in English
- Security awareness and understanding of security best practices
- Understanding of Git and GitFlow workflows
- Project management and organizational skills with attention to detail
- Experience with Prometheus and Grafana
- Experience solving scalability, reliability, and performance challenges in large-scale cloud environments
- Experience using AI-powered developer tools such as ChatGPT or Claude
- Experience with GitOps workflows using Argo CD and Crossplane
- Experience in a multi-account cloud environment
Pontera Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pontera and has not been reviewed or approved by Pontera.
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Retirement Support — A 5% 401(k) employer match with no vesting period is offered, alongside access to a financial advisor. This combination strengthens long-term savings and financial wellbeing.
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Parental & Family Support — Up to 12 weeks of fully paid parental leave plus family-planning reimbursement (fertility, adoption, surrogacy) is available. These provisions position the package as family-friendly.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is described, with additional mentions of mental health resources and related insurance. The breadth of coverage appears competitive for a fintech employer.
Pontera Insights
What We Do
Pontera is a fintech company on a mission to help millions of Americans retire better by enabling financial advisors to manage, balance, and report on clients' assets in 401(k)s, 403(b)s, and other workplace-sponsored accounts. Our secure, purpose-built platform, seamlessly integrated with advisors' portfolio management tools, is designed to work across many account types and help advisors improve financial outcomes through more comprehensive investment management. Pontera is used by financial advisors across the nation—from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. At the core of our team is a strong belief that helping people retire comfortably is of critical importance. Pontera is designed to help advisors not only analyze their clients’ held away accounts to provide greater visibility, but to enable advisors to take action and manage accounts on their clients’ behalf, improving the client experience, potentially adding accretive performance, and helping to mitigate compliance and security concerns around managing held away accounts. Each of us believes strongly in the mission of helping millions of people achieve the best retirement possible.
Why Work With Us
Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside.
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