Cisco’s Cloud Collaboration Technology Group (CCTG) builds and operates large-scale, cloud-native collaboration platforms including Webex. The team focuses on delivering highly reliable, observable, and scalable infrastructure powering millions of users globally. You will work at the intersection of platform engineering, SRE, and observability, enabling engineering teams to operate resilient distributed systems.
Your Impact- Design, build, and maintain Python-based automation, scripts, and operational tooling for Webex platforms
- Develop and integrate backend services and APIs, primarily in Python
- Support and help operate Kubernetes-based workloads across multi-region environments
- Contribute to CI/CD pipelines using tools such as Argo CD, Helm, and GitHub Actions
- Assist with infrastructure-as-code changes using Terraform on AWS
- Build automation to detect, alert on, and remediate common production issues
- Help maintain monitoring and logging integrations (e.g., Prometheus, Grafana, OpenSearch/ELK)
- Support security compliance through routine dependency and vulnerability patching
- Collaborate cross-functionally with senior engineers to improve reliability and developer productivity
- Participate in on-call rotations and incident response under guidance
Minimum Qualifications:
- Bachelor’s degree in Computer Science or a related field
- 4+ years of experience in a software, DevOps, or platform engineering role
- Python Proficiency – Strong, hands-on programming experience in Python for building automation, backend services, operational tooling, and CI/CD integrations, including familiarity with common libraries, packaging, testing, and code quality practices.
- Cloud & Containers – Working knowledge of AWS and hands-on exposure to running containerized workloads on Kubernetes (deployments, services, config, basic troubleshooting), including Helm chart usage.
- Infrastructure as Code & Automation – Practical exposure to Terraform, Ansible, or equivalent IaC tooling for provisioning and managing cloud infrastructure.
- Scripting & Version Control – Comfort with Bash and Git-based workflows, and building or extending CI/CD pipelines (GitHub Actions, Argo CD, or Drone).
- Operational Awareness – Experience supporting services in a production environment — responding to alerts, assisting with incident triage, and contributing to post-incident notes.
Nice to have qualifications:
- Observability Tooling – Exposure to Prometheus, Grafana, OpenSearch/Elasticsearch, or Splunk for metrics, logging, and dashboards.
- API & Service Development – Experience building REST APIs or microservices in Python (e.g., FastAPI, Flask) and working with message/streaming systems such as Kafka.
- GitOps Deployment Workflows – Familiarity with Argo CD application management, Helm bundle patterns, and canary or blue/green releases.
- Security Basics – Awareness of container image hardening and security scanning tools (e.g., Anchore, Grype) for vulnerability remediation.
- AI-Augmented Development – Experience using LLMs and AI coding assistants (e.g., Copilot, Claude, MCP servers) to accelerate development, automate runbooks, or assist with troubleshooting.
- Cloud Cost Awareness – Interest in right-sizing cloud resources and improving efficiency of automation and data pipelines.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Skills Required
- Bachelor's degree in Computer Science or related field
- 4+ years of experience in software, DevOps, or platform engineering
- Strong hands-on programming experience in Python for automation and backend services
- Working knowledge of AWS
- Hands-on exposure to Kubernetes (deployments, services, config, basic troubleshooting) and Helm
- Practical exposure to Terraform, Ansible, or equivalent IaC tooling
- Comfort with Bash and Git-based workflows
- Experience building or extending CI/CD pipelines (GitHub Actions, Argo CD, or Drone)
- Experience supporting services in production environments (responding to alerts, incident triage, post-incident notes)
- Willingness to participate in on-call rotations and incident response
- Exposure to Prometheus, Grafana, OpenSearch/Elasticsearch, or Splunk for metrics and logging
- Experience building REST APIs or microservices in Python (FastAPI, Flask) and working with Kafka
- Familiarity with GitOps workflows (Argo CD application management, Helm bundle patterns, canary/blue-green releases)
- Awareness of container image hardening and security scanning tools (Anchore, Grype)
- Experience using LLMs/AI coding assistants (Copilot, Claude, MCP servers)
- Interest in cloud cost optimization and right-sizing resources
Cisco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.
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Healthcare Strength — Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
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Leave & Time Off Breadth — Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
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Parental & Family Support — Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.
Cisco Insights
What We Do
Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.
