Development Subsidence Consultant

Posted Yesterday
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2 Locations
Remote
Entry level
Fintech • Insurance
The Role
Conduct property visits and virtual assessments for domestic and commercial subsidence claims. Survey buildings, investigate damage, diagnose movement causes, prepare technical and insurance reports, recommend repairs, and support claim settlements. Development Consultants receive training in construction, defects diagnosis, insurance liability, and claims assessment, with mentoring and funding toward Chartered and insurance qualifications. The role is home-based, requires nationwide UK travel, occasional overnight stays, and a full UK driving licence.
Summary Generated by Built In

We’re looking for our next Subsidence Consultant: someone that has the technical and insurance knowledge to manage a caseload of domestic and commercial subsidence claims from start to finish or a desire to develop into this role with support under our award winning SMART training programme.

Responsibilities

For Subsidence Consultants

Within in this field based role, you’ll attend on visits from claimants who have reported signs of Subsidence.  The insurance claims will be around 60% domestic and 40 % commercial up to 100K in value.

You’ll be supported by our internal teams and have a site pack containing high level details of the claim, policy information and any specific details. 

Your expertise will be to survey the property, investigate the damage and diagnose the cause of movement. You’ll be required to report on all specific details, feedback back to our Subsidence teams within specific timeframes to enable the claim to be bought to swift settlement as soon as possible.

For Development Consultants

The role includes a full training programme taking in all aspects of the job from building construction and defects diagnosis through to insurance principals and policy liability matters. 

As your training progresses, you’ll be able to diagnose damage through either site visits or virtual visits / desktop assessments, all with backup support from your appointed mentors.  

You’ll prepare reports for our clients relating to the property damage and insurance related matters, and direct the necessary investigations in order to confirm causation of damage and the necessary repairs. 

You’ll also be supported by our internal training team and technical mentors.

Full support and funding is also provided for you to achieve Chartered membership of an appropriate institution such as CIOB or RICS.  Support is also provided for you to gain insurance qualifications from Cert CII / Cert CILA all the way up to Chartered status (ACILA or ACII).

Qualifications

For Subsidence Consultants

We’re looking for an experienced Surveyor, ideally specialising in Subsidence. You’ll be a technical expert, a go to person who enjoys problem solving technical problems with buildings and structures. 

You’ll also have/be:

  • Experienced in dealing with the investigation and repair of damaged buildings, including the diagnosis and mitigation of subsidence movement.
  • Ideally chartered or approaching chartered status with a relevant institution: ICE, IStructE, RICS, CIOB
  • Experience of insurance claims handling is desirable but not essential as training will be given.
  • Able to demonstrate a decisive approach
  • Computer literate with most Microsoft packages
  • Able to demonstrate a sound understanding of domestic construction
  • Knowledgeable with the Construction (Design and Management) Regulations
  • Full UK Driving License
  • The role will be Home based
  • The role will encompass Subsidence Field Operations nationwide.
  • The role will require regular UK travel, and occasional overnight stays - however more frequent travel and regular overnight stays may be required during peak demand

For Development Consultants

We’re looking for someone with a relevant construction qualification such as Building Surveying, Construction Management, Structural Engineering, ideally (but not necessarily) at degree level. Alternatively, someone with demonstrable experience within the insurance industry will also be considered for the role. 

You’ll also have/be:  

  • A desire to learn about construction and insurance. 
  • Commitment to progress with your professional qualifications up to Chartered status. 
  • Able to demonstrate a decisive and ‘can do’ approach. 
  • Computer literate with most Microsoft packages. 
  • Full UK Driving License. 

Skills Required

  • Relevant construction qualification, such as Building Surveying, Construction Management, or Structural Engineering, ideally at degree level; alternatively, demonstrable insurance industry experience
  • Experience investigating and repairing damaged buildings, including diagnosing and mitigating subsidence movement
  • Relevant professional qualification or progress toward Chartered status with ICE, IStructE, RICS, or CIOB
  • Insurance claims handling experience
  • Sound understanding of domestic construction
  • Knowledge of the Construction Design and Management Regulations
  • Computer literacy, including Microsoft packages
  • Full UK driving licence
  • Willingness to learn construction and insurance principles
  • Commitment to progressing professional qualifications to Chartered status
  • Decisive and can-do approach
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The Company
HQ: Peachtree Corners, GA
7,718 Employees
Year Founded: 1941

What We Do

Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.

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