Development Coordinator- Peoria Zoo

DUTIES: Under the supervision of the Director of Development, the Development Coordinator is responsible for and will:

•   Manage donor, member, volunteer/board member, and constituent records within Raiser’s Edge, RecTrac, and other

applicable systems.

•   Process charitable gifts, pledges, memberships, sponsorships, and related transactions while ensuring accurate

record keeping.

•   Perform database imports, exports, audits, and routine data procedures.

•   Generate reports, queries, dashboards, and other records needed for development, membership, financial, and operational

purposes.

•   Support front-line fundraising efforts by maintaining accurate donor activity records and entering contact reports and meeting

notes.

•   Maintain filing systems, records, and departmental documentation.

•   Reconcile development and membership transactions and assist with record verification and audit preparation.

•   Perform clerical and administrative duties including data entry, report preparation, mailings, ordering supplies, and

correspondence.

•   Coordinate meeting logistics, including scheduling, preparing meeting materials, recording minutes, and maintaining records

for board, committee, and staff meetings.

•   Assist with preparation and distribution of board and committee meeting materials.

•   Prepare and distribute donor acknowledgements, tax receipts, pledge reminders, and other stewardship communications.

•   Assist with donor, membership, and fundraising mailings, including list preparation, mail merges, and data exports.

•   Assist with donor stewardship activities, including thank-you calls, correspondence, donor tours, and event support.

•   Serve as a point of contact for donors, members, and supporters regarding routine inquiries and stewardship matters.

•   Represent Peoria Zoo and Peoria Zoological Society at events and community engagements as assigned.

•   As the department grows, assist the Director of Development with donor cultivation, stewardship, and relationship-building

activities.

•   Support ongoing database improvements and software implementation projects, including training, testing, process

documentation, and workflow development.

•   Assist with the transition from Raiser's Edge 7 to Raiser's Edge NXT, including data validation, user training, process

improvements, and implementation of best practices.

•   Provide basic technical support and troubleshooting for development-related software systems.

•   Collaborate with staff and vendors to identify opportunities to improve database functionality, reporting, and operational

efficiency.

•   Follow all safety procedures that pertain to the duties performed. 

•   Support all aspects of the Park District’s safety program.

•   Perform other duties as assigned.

ESSENTIAL  FUNCTIONS:

•   Ability to manipulate computer and phone systems.

•   Ability to understand and complete recordkeeping and paperwork relative to job duties.

•   Ability to sit, type, and work at a computer for extended periods.

•   Ability to lift up to 25 pounds occasionally.

•   Must possess a valid driver's license.

Education: Associate's Degree preferred. Equivalent combination of education and relevant experience will be considered.

Experience: Minimum of two (2) years of experience in an office, administrative, customer service, database management,

nonprofit, fundraising, or related environment preferred.

Knowledge and Ability:

•   Strong organizational and time management skills with the ability to manage multiple priorities.

•   Knowledge of office procedures and ability to operate general office equipment.

•   Strong attention to detail and commitment to data accuracy and confidentiality.

•   Good written and verbal communication skills.

•   Proficiency in Microsoft Office and Outlook required.

•   Experience with Raiser’s Edge, Blackbaud products, RecTrac, or other CRM/database systems preferred.

•   Ability to learn new software systems and procedures.

•   Ability to work independently and collaboratively in a team environment.

•   Ability to maintain accurate financial, donor, membership, and constituent records.

•   Ability to work harmoniously with fellow employees, volunteers, donors, and the public in an enthusiastic and cooperative

manner.

•   Ability to develop a broad-based knowledge of Peoria Zoological Society, Peoria Zoo, and Peoria Park District programs and

initiatives.

•   Ability to be professional, respectful, accountable, innovative, follow safety procedures, and provide equitable service to

internal and external customers.

•   Demonstrated customer service and relationship-building skills preferred.

•   Comfort interacting with donors, members, volunteers, and community stakeholders in a professional manner.

Benefits and Perks:

• Paid sick days, vacation days, and holidays.
• Longevity bonus program and wellness program.
• Pension and retirement programs and Social Security participating.
• Exceptional health plan.
• Paid Life Insurance.
• Disability Insurance.
• Full-time employees and dependents enjoy discounted recreation classes and free admission to select Park District facilities.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.  

All qualified individuals are encouraged to apply.  

AN EQUAL OPPORTUNITY EMPLOYER.