Do you thrive on solving complex problems and want to make a real impact?
BringOz. is looking for a talented Developer Support Engineer (suitable for a Student Position) to join our team to help us support our growing global customer-base.
At BringOz. we turn logistics from a bottleneck into a strategic advantage. Our unified platform transforms fragmented operations into seamless, scalable execution empowering businesses to meet demand with speed and precision.
RESPONSIBILITIES:
- Investigate & Resolve technical issues escalated from support agents.
- Identify the root cause for issues.
- Analyze system logs and dashboards to streamline troubleshooting.
- Develop scripts for debugging and automating.
- Reproduce customer scenarios for resolving relevant bugs/features.
- Maintain and improve a knowledge base of known issues and solutions.
- The position includes liaising with CS, QA, Delivery and Sales teams.
SKILLS & QUALIFICATIONS:
- Currently pursuing a BSc or equivalent in Computer Science, Computer Engineering, or a related technical field.
- Work is in shifts during the afternoon/evening hours.
- Ability to work flexible hours and weekends, minimum 4 shifts per week.
- English at a high level/excellent proficiency - a must!
- Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading).
- SQL knowledge and hands-on experience (complex queries and deep data analysis).
- Be able to adapt and react quickly and with a clear head in troubleshooting situations.
BONUS POINTS FOR:
- Ability to read and debug code in Java and Angular.
- Experience with tools such as Postman.
- Familiarity with ticketing systems such as Jira and Hubspot.
- Hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE).
WHY BRINGOZ.?
Join a team that’s transforming the logistics industry. At BringOz., you’ll work alongside passionate engineers solving real-world challenges at scale. We value reliability, innovation, and empowerment — and we’re building a platform that makes a meaningful difference for businesses worldwide.
What We Do
Bringoz, Demand Driven Logistics Platform Elastic logistics | Customer Centric | Last Mile | On-Demand Bringoz is a technology platform for demand-driven logistics, streamlining the logistics processes in general and the last-mile in particular, we provide our customers with a robust infrastructure enabling them to compete in today's demand-driven landscape. We’ve built the Bringoz SaaS platform to answer the needs of a complex logistics operation, to build and scale a flexible infrastructure utilizing internal and external assets, designed to maximize efficiency and lower operating costs. Bringoz is a holistic ecosystem, a modular SaaS technology platform for enterprise, providing end-to-end solutions to logistics-oriented businesses. The platform serves a wide variety of industries: e-commerce, retailers, food, CPG, FMCG, pharmaceuticals, automotive and freight, with the emphasis on last mile, and synchronizes between the various needs of the different parties involved (shippers, carriers, customers, stakeholders and drivers) to create a balanced, cost-effective and productive eco-system. Bringoz provides real-time elastic capabilities, with strategic value and creates an optimal and superior delivery solution to streamline operations, maximize assets and lower operational costs, all while achieving maximum efficiency. Interested to learn more? Leave your information at https://bringoz.com/demo
