Developer Content Designer - Ecosystem Platform

Posted Yesterday
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Hiring Remotely in Sydney, New South Wales
In-Office or Remote
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Atlassian provides tools to help every team unleash their full potential.
The Role
Responsible for creating and managing technical documentation for developers, enhancing user experience through effective communication, and collaborating across teams.
Summary Generated by Built In
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Information is a powerful and essential element of the user experience. For developers, this is even more true - without great documentation, it is nearly impossible to build new apps, services, and products.
At Atlassian, we look at the way we communicate technical information to our internal and third-party developers as an end-to-end journey. This journey begins as developers get started with building on the Atlassian stack, and ends with a living set of reference materials that answer any question they may have as they build, launch, monitor, and support their work.
This is not a traditional technical writing role. As part of the Ecosystem Design team at Atlassian, you'll be empowered to experiment with a variety of approaches to creating information in the documentation, supporting materials, and anywhere else our developers experience information.
More about you
This job is for someone who thinks bigger than traditional software documentation. You can explain complex features and capabilities in ways that are useful for experienced audiences, but which are also helpful and approachable for more novice readers getting into the domain or learning a new API.
We are looking for candidates who love to work with teams to ensure they are providing a great information experience for developers. Someone who is ready to not only own the documentation for their domain but also contribute to and help drive projects that benefit the larger developer experience community here at Atlassian.
When you join the team, you will be expected to have:
  • proficiency in technical writing skills
  • ability to read, write, and verify code samples (e.g., JavaScript, Java, Python)
  • familiarity with standard web-based publishing tools (e.g., Markdown, HTML, CSS, XML)
  • familiarity with standard developer tools (e.g., Git, Bitbucket, Bamboo)
  • experience documenting APIs, writing code samples, tutorials, and other technical content related to building or extending products and apps

and ideally, you will have:
  • a background in software development
  • a knack for creatively engaging with developer audiences
  • experience working on cross-product or platform documentation
  • experience in improving or building both information architectures and content strategies for documentation
  • experience with usability testing, card sorting, and other techniques to ensure that your work is not just accurate, but that it is also effective for your target audience

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Top Skills

Bamboo
Bitbucket
CSS
Git
HTML
Java
JavaScript
Markdown
Python
XML

What the Team is Saying

Tiffany
Gautam
Tygrr
Ashleigh
Jensen
Javier
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The Company
HQ: San Francisco, CA
11,000 Employees
Year Founded: 2012

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira, Confluence, Trello, Loom and Rovo. More than 300,000 businesses worldwide rely on Atlassian’s technology, including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan, track, and deliver their biggest ideas together.

Why Work With Us

At Atlassian, we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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Atlassians have flexibility in where they work to support their family, personal goals, and other priorities. Our approach to distributed work allows us to tap into talent beyond our office locations, and to reimagine how work gets done.

Typical time on-site: None
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