About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
About The Department
UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services.
As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.
Job Responsibilities
- We are seeking a highly skilled and experienced Senior application Maintenance/Production support professional to join our dynamic team. In this role you will be responsible for application maintenance and providing support to cards systems. Key objective is to ensure good quality and smooth delivery of cards technology system enhancements that are fully in compliance with mandated framework and guidelines.
- Other responsibilities include:
- Provide Level 3 (L3) support for critical applications, ensuring timely resolution of issues and minimizing downtime.
- Collaborate with the primary product vendor to address and implement application fixes, enhancements, and updates.
- Conduct root cause analysis for recuring issues and work proactively to prevent future occurrences.
- Troubleshoot and resolve complex technical issues related to the open systems.
- Work closely with cross functional teams, including development, testing, and infrastructure teams, to ensure seamless application support.
- Work in the team of Cards Service Delivery to resolve Production Incidents & Problem Tickets.
- Support Production EOD’s as per Roster.
Job Requirements
- At least 6 years real time experience in Java development and working knowledge in core java, Spring boot, Hibernate.
- 5+ years of total experience with application development tools such as WebSphere, Maven, and Jenkins.
- Experience in Application maintenance /production support with a focus on Level 2 or Level 3 support.
- Must have experience in banking domain and good to have experience in CACS online (Collections), 3DS and Bankwide loyalty program.
- Hands-on experience on Oracle database and working knowledge in PL/SQL.
- Hands-on experience in Web servers (such as JBoss Webserver, Apache etc.) and Java platform / J2ee and Java web container (such as WebLogic, JBoss EAP, JBoss Webserver Tomcat, IBM WebSphere etc).
- Should have experience in applying WebSphere Patches, OS Patches, SSL Cert Configuration.
- Strong technical background with expertise in Java and J2EE technology.
- Good to have knowledge on Devops tool like Bitbucket, Jenkins, Maven, GIT.
- Good to have knowledge on Control M batch processing tool.
- Good to have experience in using JIRA and Remedy Workflow Application.
- Must have working knowledge with LINUX/UNIX environment.
- Problem solving skills, to be able to continuously come out with different structured ideas in the process solving problem.
- Good to have experience on apply WebSphere Patches, OS Patches, SSL Cert Configuration.
- Proactive, self-driven and can perform well under pressure with a high sense of urgency.
- Excellent in communication skills.
- Bachelor's Degree in Computer Science, Engineering or similar domain; Related professional/technical qualification will be advantageous although not mandatory
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
Top Skills
What We Do
We’re here to do Right By You.
At UOB, we aspire to build a better future for the people and businesses in the region.
Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN.
We create solutions tailored to your unique needs through data and relationship-led insights.
Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN.
We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies.
This is how we stay committed to forging a sustainable future for generations to come.
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