WM New Zealand is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.
Job DescriptionWe have an exciting opportunity for a Despatch Coordinator to join our Wellington team.
The Role
In this key support role, you’ll be responsible for delivering exceptional customer service to our client base. Your day-to-day responsibilities will include responding to customer enquiries and requests, scheduling daily work for operators, monitoring and signing off run sheets, and coordinating driver activities. Strong communication is essential, as you'll also play a vital role in building lasting customer relationships and proactively notifying clients of any operational delays.
About You
To thrive in this role, you will bring:
- Proven customer service experience in a fast-paced environment
- A proactive, positive attitude and the ability to build rapport quickly
- Strong communication and relationship-building skills
- High attention to detail and effective time management
- Proficiency in Microsoft Office, particularly Word and Excel
You’ll be flexible, customer-focused, and eager to contribute to a collaborative team environment.
Additional InformationWhat We Offer
You’ll be part of a supportive, high-performing team committed to delivering comprehensive solutions across facility services, waste, recycling, and industrial needs.
How to Apply
Click Apply Now to submit your application.
Please note: We may begin reviewing applications as they are received, so early submission is encouraged.
WM New Zealand is an equal opportunity employer and maintains a drug and alcohol-free workplace.
Applicants must be based in New Zealand and hold a valid work visa, residency, or New Zealand citizenship.
Skills Required
- Proven customer service experience in a fast-paced environment
- Proactive, positive attitude and ability to build rapport quickly
- Strong communication and relationship-building skills
- High attention to detail and effective time management
- Proficiency in Microsoft Office, particularly Word and Excel
- Applicants must be based in New Zealand and hold a valid work visa, residency, or New Zealand citizenship
What We Do
WM New Zealand is New Zealand's leading resource recovery, recycling and waste, and environmental services provider, driven by our focus on safety, sustainability, and service and underpinned by innovation. We provide recycling and resource recovery services, solid waste management, liquid and hazardous waste collection, treatment and disposal. We design and operate state-of-the-art waste management and recycling facilities nationwide, including leading edge sustainable modern landfill and energy parks, material recovery facilities, transfer stations and liquid, hazardous and medical waste processing facilities. We understand that our biggest asset is our people and we’re committed to their safety and wellbeing. We’re a company where every day our people get to make a difference – whether this be through exploring recycling opportunities, looking at new ways to create energy from waste, or delivering a great customer service to building facilities that will last a lifetime. We work with a diverse range of customers, from residential homes and small businesses, councils, through to large multinational commercial and industrial clients that span almost every industry in New Zealand, and we are proud to offer a comprehensive range of services that can be tailored to meet the needs of our customers. Our focus is on the future, the possibilities it holds, and ultimately the protection of it.
