Active Directory Services/Citrix /VMware – L2 Support Sophos/MSD/CrowdStrike Deployment and maintenance Handling the Manage Engine and vulnerable Patches and updating Critical Patches. Monitoring Threads Malware & EndPoint Incidents. Handled OS Ticket Tool Infra Support Tickets Managing AD and Troubleshooting Domain issues Handling the Software and Hardware issue in Laptop and Desktop and Assisted with SCCM Team for new OS Image / Build Testing Software deployment
Skills Required
- Active Directory administration and domain troubleshooting
- Citrix support and troubleshooting
- VMware support and administration
- Endpoint security tools (Sophos, MSD, CrowdStrike) monitoring and incident response
- Patch management and deployment (ManageEngine, vulnerable/critical patch handling)
- Ticketing system experience (osTicket or similar) and infrastructure support tickets
- Hardware and software troubleshooting for laptops and desktops
- Experience working with SCCM for OS imaging, builds, and software deployment/testing
What We Do
Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.
