Key Responsibilities
User ID creation, modification, deactivation, unlocking, and password reset activities.
User privilege management and access rights administration.
Creation and maintenance of privilege groups.
ITSM ticket logging and closure management.
Support in SOP preparation and User Management documentation.
Date and time synchronization of manufacturing equipment.
Recipe management activities.
System backup and restoration support.
Maintaining authorized user lists.
Applying Windows security controls on manufacturing equipment.
Audit trail review support.
User management review support for QA teams.
Support during software validation activities.
CAPA and deviation handling support.
SOP training support.
Manufacturing equipment qualification support.
Technical support during machine breakdowns.
Audit trail review through Admin IDs post batch completion.
Inkjet printer message editing through Admin access.
Parameter setting modifications in machines/instruments through Admin IDs.
Monthly Moisture Analyzer calibration support.
HMI unlock activities for FBE machines through Admin access.
Required Skills
Basic understanding of Windows systems and desktop troubleshooting.
Understanding of user access management and password policies.
Exposure to Pharma/Manufacturing IT systems preferred.
Knowledge of SOP documentation and compliance processes preferred.
Good written and verbal communication skills.
Ability to work in shift operations.
Additional Notes
Candidates should be comfortable working in regulated manufacturing environments .
Shift-based deployment will be applicable.
Immediate joiners or candidates with shorter notice periods will be preferred.
Skills Required
- Basic understanding of Windows systems and desktop troubleshooting
- Understanding of user access management and password policies
- Exposure to Pharma/Manufacturing IT systems
- Knowledge of SOP documentation and compliance processes
- Good written and verbal communication skills
- Ability to work in shift operations
- Comfortable working in regulated manufacturing environments
- Immediate joiners or candidates with shorter notice periods preferred
What We Do
Indus Systems and Services Pvt Ltd is a trusted provider of Hybrid IT Infrastructure and Cyber Security solutions with over 25 years of experience. They empower businesses with cutting-edge IT solutions, including Hybrid Cloud Infrastructure and BCP-DR Automation, to drive efficiency and foster innovation. Their expertise spans diverse sectors including pharmaceuticals, telecom, BFSI, retail, and fintech, delivering tailored solutions from planning to managed services.
