Desktop Intern

Posted 5 Days Ago
Be an Early Applicant
Headquarters, AZ, USA
In-Office
Internship
Appliances • Industrial
The Role
Provide desktop maintenance and user support: build/wipe/maintain computers, printer troubleshooting, assist onboarding, monitor and route FreshService tickets, support KESC mailbox/call center, document assets, and follow up with Level 2 support.
Summary Generated by Built In

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation during the application or recruitment process due to a disability, you may contact us at [email protected]. We will treat all requests for accommodations discreetly.

*Note: There is no Visa sponsorship being offered for this position.

Kimball Electronics does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Kimball Electronics is not responsible for any fees related to unsolicited resumes.

The KE Desktop Systems Administrator internship will provide exposure to various desktop and administrative roles within Kimball Electronics Shared Services.  The intern will work primarily on desktop maintenance and support issues with the Endpoint team members in Kimball Electronics Shared Services in Jasper, IN.  

 The projects will include such items as:  

  • Build/wipe/maintain computers
  • Document and maintain assets
  • Assisting with support issues
  • Assist as backup to Support Center
    • KESC Support Mailbox
    • KESC Call Center
    • Process accounts as needed
  • Printer maintenance/management/troubleshooting
  • Assist with New User onboarding
  • Monitor, accept, and transfer support tickets and requests within FreshService
  • Recognize possible problematic trends and facilitate corrective action
  • Follow up with Level 2 Support on status of open issues to ensure resolution

Required qualifications:  

  • High School Graduate pursuing a job in IT or a degree in IT or Computer Science
  • US Citizen or Legal Resident of the United States 
  • Reside in Jasper area, or at least willing to commute to be “in office”

Preferred qualifications:  

  • Strong organizational, interpersonal, and communication skills  
  • Knowledge of PC imaging and deployment practices
  • Knowledge of Windows troubleshooting
  • Able to adapt to changes in environment
  • Ability to multitask and thrive in a collaborative team environment  

Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Kimball Electronics we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability or any other characteristic protected by applicable federal, state, or local law.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).

Skills Required

  • High school graduate pursuing IT or Computer Science degree
  • US citizen or legal resident of the United States
  • Reside in Jasper area or be willing to commute to be in office
  • Strong organizational, interpersonal, and communication skills
  • Knowledge of PC imaging and deployment practices
  • Knowledge of Windows troubleshooting
  • Ability to adapt to changes and multitask in a collaborative team environment

Kimball Electronics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kimball Electronics and has not been reviewed or approved by Kimball Electronics.

  • Leave & Time Off Breadth PTO is front‑loaded with tenure tiers, alongside paid parental/caregiver leave and paid jury duty. Company documents outline clear PTO accrual, carryover limits, and leave mechanics.
  • Retirement Support A Vanguard‑administered 401(k) includes a defined company match (50% up to 6% of pay) with immediate vesting. Plan materials indicate structured administration and employer contributions via the match.
  • Healthcare Strength Medical, dental, and vision are offered through established carriers (Anthem, Delta Dental, EyeMed) with added programs like an EAP, Hinge Health, Virta, and travel assistance. Centralized materials list current plan administrators and resources.

Kimball Electronics Insights

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The Company
HQ: Jasper, Indiana
2,481 Employees
Year Founded: 1961

What We Do

Who We Are - Kimball Electronics is a leading contract manufacturer of durable goods electronics serving a variety of industries on a global scale. Kimball Electronics continues to make the customer the focus of everything we do. Our touch is felt throughout daily life via the markets we serve: Automotive, Industrial, and Medical. Recognized with a reputation for excellence, Kimball Electronics is committed to a high-performance culture that values personal and organizational commitment to quality, reliability, value, speed, and ethical behavior. Our employees know they are part of a corporate culture that builds success for customers while enabling employees to share in the Company’s success through personal, professional, and financial growth. What We Do - Kimball Electronics is a preeminent Electronics Manufacturing Services (EMS) provider serving customers around the world. Our contract electronics manufacturing services teams provide manufacturing, engineering and supply chain services, design and testing services, as well as regulatory support processes which utilize common production and support capabilities for a variety of industries globally.

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