Desktop Engineer

Reposted 17 Days Ago
Be an Early Applicant
Hiring Remotely in Tamil Nadu, IND
Remote
Mid level
Information Technology • News + Entertainment
The Role
Provide Windows desktop support including OS and enterprise app installation, hardware repair, software patching, system imaging and backups. Troubleshoot networking (TCP/IP, DNS, DHCP) and resolve issues via remote tools (TeamViewer, AnyDesk, RDP). Maintain security standards, monitor performance, document solutions, and perform root-cause analysis.
Summary Generated by Built In

About the Role:

We are seeking a talented and detail-oriented Desktop Engineer to join our IT team. The ideal candidate will have strong technical expertise in Windows systems, hardware troubleshooting, networking fundamentals, and remote support tools. This role involves ensuring system reliability, providing efficient support, and maintaining secure computing environments. 

Key Responsibilities:

  • Install, configure, and maintain Windows operating systems and enterprise applications. 

  • Troubleshoot and repair hardware issues including desktops, laptops, and peripherals. 

  • Perform software installation, updates, patching, and configuration. 

  • Manage and monitor networking services (TCP/IP, DNS, DHCP). 

  • Provide remote technical support using tools such as TeamViewer, AnyDesk, and RDP. 

  • Implement and manage system imaging, backups, and restore procedures. 

  • Proactively monitor system performance and apply necessary updates to ensure availability. 

  • Maintain security standards by applying patches, updates, and compliance best practices. 

  • Diagnose and resolve software, hardware, and networking issues with a focus on root cause analysis. 

  • Document technical issues, solutions, and standard operating procedures. 

Qualifications & Skills:

  • Bachelor’s degree/Diploma in Computer Science, IT, or a related field. 

  • Proven experience in a Desktop Engineer/System Engineer/System Administrator/IT Support Engineer role. 

  • Strong knowledge of Windows operating systems and hardware troubleshooting. 

  • Understanding of networking fundamentals (TCP/IP, DNS, DHCP). 

  • Experience with remote desktop support tools (TeamViewer, AnyDesk, RDP). 

  • Knowledge of system imaging and backup solutions. 

  • Strong problem-solving and analytical skills with the ability to work under pressure. 

  • Excellent communication and teamwork abilities. 

Preferred Certifications: 

  • Cisco CCNA (basic understanding helpful for hardware evaluation)

Skills Required

  • Bachelor's degree or Diploma in Computer Science, IT, or related field
  • Proven experience in Desktop Engineer, System Engineer, System Administrator, or IT Support Engineer role
  • Strong knowledge of Windows operating systems
  • Hardware troubleshooting for desktops, laptops, and peripherals
  • Understanding of networking fundamentals (TCP/IP, DNS, DHCP)
  • Experience with remote desktop support tools (TeamViewer, AnyDesk, RDP)
  • Knowledge of system imaging and backup/restore solutions
  • Strong problem-solving and analytical skills; ability to work under pressure
  • Excellent communication and teamwork abilities
  • Cisco CCNA

Qube Cinema Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qube Cinema and has not been reviewed or approved by Qube Cinema.

  • Healthcare Strength Signals indicate employer-provided medical coverage for employees and dependents along with life insurance. Public materials do not detail plan generosity, but core coverage appears to be in place.
  • Parental & Family Support Family-oriented provisions include maternity leave eligibility and medical coverage for dependents. Feedback suggests specifics may vary by location and should be confirmed at the offer stage.
  • Wellbeing & Lifestyle Benefits Flexible work styles (flexi hours, hybrid/remote options) and culture-building activities are emphasized. These elements can support work–life balance even where cash pay is modest.

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The Company
HQ: Chennai
996 Employees
Year Founded: 1986

What We Do

Qube Cinema is a provider of end-to-end movie technology and solutions. The company draws on decades of experience in cinema and provides a seamless environment for exhibitors, filmmakers and post-production companies with products and services that are flexible, reliable and cost-effective. Qube’s products and services are well established globally, with thousands of installations serving 136 countries across the world. Qube Cinema has been a leading provider of technology in the film, video and audio domains and has pioneered several technology revolutions over the last four decades. The company was instrumental in bringing computer-based digital non-linear editing to India with Avid Technology, transforming the industry and forever changing the way Indian film and television programs were edited. The company subsequently brought digital cinema sound to India with DTS and helped Indian cinema leapfrog a generation, form mono sound directly to digital. In 2005, Qube Cinema became one of the pioneers of the digital cinema transformation worldwide with its Qube digital cinema server and QubeMaster Pro digital cinema mastering products. Qube continues to innovate with Qube Wire, a truly unique self-service digital cinema content delivery and key management service that has quickly become the market leader. The company is also setting up virtual production facilities and has multiple other pathbreaking services under development — all with the aim of bringing to life the passion of every storyteller, to engage, entertain and enlighten the world

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