Job Title
Desktop EngineerJob Description Summary
We are seeking an experienced IT Manager to lead the Company's IT operations, cybersecurity, governance, and digital initiatives while ensuring reliable, secure, and efficient IT services across the organization.Job Description
- Develop, review, and maintain IT policies, procedures, and governance frameworks to ensure alignment with organizational and regulatory requirements.
- Lead and oversee the Company's IT infrastructure, systems, software licenses, and service contracts, ensuring optimal performance and compliance.
- Drive cybersecurity initiatives, including security awareness programmes, cyber risk management, and implementation of best practices to safeguard organizational assets.
- Ensure compliance with Personal Data Protection Act (PDPA) requirements and act as a key advisor on data protection matters across the organization.
- Manage IT service delivery, resolve escalated IT issues, and oversee third-party vendors to ensure service levels and contractual obligations are met.
- Lead IT projects, digital transformation initiatives, system enhancements, and process automation efforts to improve operational efficiency.
- Develop and implement business continuity, disaster recovery, and IT risk management strategies.
- Oversee IT budgeting, procurement, contract management, and evaluation of technology solutions and services.
- Provide management reporting, data analytics, and technology insights to support operational and business decisions.
- Lead, mentor, and develop the IT team while fostering a strong culture of service excellence, data security, and continuous improvement.
- Perform any other duties as assigned by Management.
- Diploma in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline.
- Minimum 5 - 8 years of relevant IT experience
- Strong knowledge of IT infrastructure, cybersecurity, systems administration, IT governance, PDPA compliance, and vendor management.
- Proven experience managing IT projects, budgets, service providers, and digital transformation initiatives.
- Excellent leadership, stakeholder management, problem-solving, and communication skills.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
- Being part of a growing global company;
- Career development and a promote from within culture;
- An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
Skills Required
- Diploma in Information Technology, Computer Science, Information Systems, Cybersecurity, or related discipline.
- Minimum 5-8 years of relevant IT experience.
- Strong knowledge of IT infrastructure, systems administration, and IT governance.
- Experience with cybersecurity initiatives, security awareness, and cyber risk management.
- Familiarity with PDPA (Personal Data Protection Act) compliance and data protection advisory.
- Proven experience managing IT projects, budgeting, procurement, and service providers/vendors.
- Leadership, stakeholder management, problem-solving, and strong communication skills.
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
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Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
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Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
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Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
