At Xtremax, we are passionate about leveraging technology to deliver innovative digital solutions that empower businesses and governments across the region. We are looking for a proactive and service-oriented Desktop Engineer cum Admin to join our IT team and ensure our internal technology environment operates efficiently, securely, and reliably.
Responsibilities- Ensure standard desktop applications are regularly patched and updated.
- Manage Active Directory and Microsoft Entra ID.
- Perform root cause analysis for network problems, performance issues, and hardware failures.
- Prepare, install, and configure technologies and applications to support the operating systems and platforms used by the company.
- Prepare IT status reports.
- Implement, monitor, and maintain the security of systems and company data.
- Manage the company's network infrastructure, including firewalls, routers, and access points.
Requirements
- Minimum Diploma in IT (preferred) or a related field.
- At least 1–2 years of relevant working experience.
- Basic understanding of IT and cloud computing.
- Proficient in Windows, macOS, and preferably Linux.
- Experience with Microsoft support tools, including Active Directory (AD), Microsoft 365, Microsoft Entra ID, storage, and networking.
- Proficient in hardware and software installation.
- Good knowledge of computer components, peripherals, electrical systems, and hardware troubleshooting.
- Ability to diagnose and resolve software issues across various applications.
- Good understanding of networking fundamentals.
- Knowledge of best practices for maintaining system and data security.
- Basic knowledge of Ethernet and IP configuration troubleshooting.
- Ability to explain technical issues and solutions clearly to non-technical users.
- Familiarity with ISO 27001 and related standards.
- Able to manage facilities, prepare quotations, and handle other ad hoc duties as assigned.
Skills Required
- Diploma in IT or related field
- 1-2 years of relevant working experience
- Basic understanding of IT and cloud computing
- Proficient in Windows
- Proficient in macOS
- Proficient in Linux
- Experience with Active Directory, Microsoft 365, Microsoft Entra ID, storage, and networking
- Proficient in hardware and software installation
- Knowledge of computer components, peripherals, electrical systems, and hardware troubleshooting
- Ability to diagnose and resolve software issues across various applications
- Good understanding of networking fundamentals
- Knowledge of best practices for maintaining system and data security
- Basic knowledge of Ethernet and IP configuration troubleshooting
- Ability to explain technical issues and solutions to non-technical users
- Familiarity with ISO 27001 and related standards
- Able to manage facilities, prepare quotations, and handle ad hoc duties
What We Do
Xtremax is a leading cloud solutions provider that has helped to transform and maximise the digital possibilities of some of the biggest names in the region. Built on the belief that every client deserves to enjoy the advantages that come with cloud technology, we have been delivering simple solutions for tough problems since 2003. With a superior technical knowledge of the entire cloud ecosystem, deep understanding of customer needs at different levels of cloud maturity, and a relentless pursuit of breaking new ground, Xtremax has grown to become the preferred partner for various Singapore government agencies, MNCs and private organisations. Today, we’re a large family network with a regional presence across Singapore, Indonesia, and Malaysia.
