Desktop Engineer (VDI)

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

Apex Fintech Solutions is seeking a Desktop Engineer with expertise in Virtual Desktop Infrastructure (VDI) to support end-user computing in a large-scale financial services environment. The ideal candidate will have experience with AWS-based VDI solutions and financial trading workflows. 

Duties/Responsibilities

• Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing) 

• Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and market data systems 

• Timely and accurate oversight for system updates, performance tuning, and incident management 

• Manage and maintain observability and reliability solutions for 24x7 monitoring and insights to system and user health data 

• Provide tools, knowledge and access to IT Service and Support teams responsible for end user experience and issue resolution 

• Optimize VDI performance for latency-sensitive applications 

Educations and or/Experience

• Bachelor's degree in a technical field (or equivalent work experience) required

• 3+ years of experience with desktop infrastructure

• Strong VDI implementation knowledge, including Amazon WorkSpaces and AWS End User Computing solutions 

• Familiarity with financial trading platform access and performance optimization (order management systems, market data feeds, trading terminals) 

• Understanding of financial protocols (FIX, market data feeds, settlement systems) 

• Experience supporting regulated environments (e.g., FINRA, SEC compliance, FEDRamp, NIST, SOC) 

• Financial services background a plus

Required Skills/Abilities

• Strong critical thinking and problem solving skills

• Demonstrated ability to manage multiple priorities and deadlines 

• Adaptable to changing priorities, tasks, and work schedules to meet customer service standards 

• Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes 

• Understanding of low-latency requirements for trading applications 

Other Preferred Qualifications

• AWS certifications (Solutions Architect, SysOps Administrator) 

• Experience with financial trading platforms (Bloomberg Terminal, FactSet, Refinitiv Eikon) 

• Familiarity with compliance and regulatory requirements in financial services 

• Experience with DLP (Data Loss Prevention) and endpoint security in regulated environments 

Work Environment

• This job operates in a hybrid, office environment 3 days per week.

#IT #associate #full-time #LI-SD1 #APEX

​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.