Desk Monitor

Compensation: $18.00-22.00

Schedule: Monday - Thursday (3:00 pm - 12:00 am)

Hours: 32 Intermittent 

Location: Portland, OR

Properties: The Louisa Flowers Apartments 

Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.

Cascade Management’s Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.

The Desk Monitor monitors the front desk and helps maintain building security and facilities in a clean, orderly, and safe condition.

Essential Duties:

1. Monitor front door activity; require that all guests entering the building provide a valid, current ID; require that they sign into the log book.*

2. Perform janitorial duties as assigned, such as dusting, sweeping, vacuuming, washing windows, and ensuring restrooms are in acceptable condition, etc.*

3. Become familiar with and enforce all company policies and procedures and safety regulations.*

4. Interface with owner/agency/residents regarding issues in a professional and courteous manner.*

5. Notify Community Manager of lease agreement violations by completing written incident reports.*

6. Check in with fellow employees at the beginning of your shift and end of your shift, this includes notifying existing employees when you are going to lunch or leaving the property.*

7. Respond promptly to after-hours calls from the emergency service and promptly notify Community Manager of any emergencies. Calls 911 if needed.*

8. Notify Community Manager concerning need for major repairs or additions to lighting, heating, and ventilating equipment.*

9. Travel as required for in person classes and annual education conferences

10. Regular and reliable attendance during scheduled hours*

11. Perform other duties as assigned.

* Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Education

High school diploma or general education degree (GED). 

Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Reasoning AbilityAbility to problem solve, and deal with a variety of situations where only limited standardization exist. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to stand. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.