Desk Assistant - RideNow Concord

Posted 2 Days Ago
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Concord, NC, USA
In-Office
Junior
Automotive • Retail
The Role
Supports dealership sales and accounting operations by reviewing deal jackets, submitting funding packages, registering warranties, applying rebates, managing forms, processing titles in WebDealer, tracking inventory and lien payoffs, and notifying customers about license plates. The role also coordinates administrative tasks across departments and maintains accurate documentation in a fast-paced environment.
Summary Generated by Built In
Job Summary & Responsibilities

RideNow Powersports - Concord, with over 50 locations nationwide, is looking for a highly organized and dependable Desk Assistant to support our dealership operations! If you're detail-oriented, thrive in a fast-paced environment, and enjoy supporting both sales and accounting teams, this is the opportunity for you!

This position plays a vital role in ensuring deals are processed accurately, inventory and title records are maintained, and both internal teams and customers receive timely and efficient service. You’ll receive generous training pay to get started and enjoy a collaborative, team-first work environment.

Key Responsibilities:

  • Review sales deal jackets for accuracy, completeness, and required signatures
  • Submit funding packages and ensure follow-up for timely processing
  • Register warranties and apply applicable rebates, incentives, and bonuses
  • Keep the sales desk fully stocked with required forms and documents
  • Process and manage titles through the WebDealer system
  • Track and manage dealership inventory and title documentation
  • Notify customers when license plates are available or mailed
  • Monitor and track lien payoffs to ensure proper documentation and follow-through
  • Coordinate with both sales and accounting departments to support operational needs
  • Assist with other clerical or administrative tasks as needed
Preferred Qualifications

What We’re Looking For:

  • At least 1 year of experience in a dealership or similar administrative role
  • Strong attention to detail with excellent organizational skills
  • Ability to multitask in a high-volume environment
  • Clear verbal and written communication skills
  • Comfortable using dealership systems and standard office software
  • Proactive, team-oriented, and adaptable to changing priorities
  • Must be able to sit for prolonged periods of time at work station

What We Offer:

  • Competitive healthcare benefits
  • Employer paid life and short-term disability insurance
  • Generous paid time off and vacation plan
  • Employee discounts on powersports vehicles, parts, and merchandise
  • Growth opportunities within a national dealership network – we promote from within!

All applicants must pass pre-employment screening including background check, MVR, and drug testing.

Skills Required

  • At least 1 year of experience in a dealership or similar administrative role
  • Strong attention to detail and excellent organizational skills
  • Ability to multitask in a high-volume environment
  • Clear verbal and written communication skills
  • Comfort using dealership systems and standard office software
  • Proactive, team-oriented, and adaptable to changing priorities
  • Ability to sit for prolonged periods at a workstation
  • Pass pre-employment background check, MVR check, and drug testing

RideNow Powersports Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RideNow Powersports and has not been reviewed or approved by RideNow Powersports.

  • Healthcare Strength — Medical, dental, vision, HSA/FSA, life and disability insurance are part of the package, with indications of improved deductibles in 2026 and postings noting a generous employer-paid share of medical. The presence of multiple plan types and core protections suggests a reasonably comprehensive health offering.
  • Leave & Time Off Breadth — PTO and paid holidays are included, and job materials reference paid training alongside time-off programs. These elements provide a baseline of paid leave common to multi-site employers.
  • Wellbeing & Lifestyle Benefits — Employee discounts, company events, and professional development/job training are included among the perks. These additions offer lifestyle and development value beyond base pay.

RideNow Powersports Insights

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The Company
HQ: Chandler, AZ
2,000 Employees
Year Founded: 1983

What We Do

RideNow Powersports is the largest powersports retailer in the United States, specializing in the sale of new and pre-owned powersports vehicles, including motorcycles, ATVs, UTVs, and personal watercraft. The company offers a comprehensive one-stop-shop experience across its nationwide network of dealerships, providing not only vehicle sales but also a full range of parts, accessories, and professional maintenance and after-sales services.

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