Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: User Interface/User (27563)
What's Our Dish
Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.
Browse The Aisles
As a UXR strategist, you'll play a strategic role within your pillar/product area and across the pillars. You're an experienced researcher who can generate and evaluative studies confidently. But in this role, your focus will be more strategic in nature. You will initiate and lead complex cross-pillar research and constantly search for new ways to communicate and embed research in the product process.
Through a well-rounded perspective you'll push everyone around you to think more strategically about the business and our customers. You'll stretch your skills beyond research, honing a solid understanding of UX design practices, analytics and optimization, and product management.
Recipe for Success - What's "in store" for the role
- Scope, plan, and execute user research, applying mixed-method research methods with multiple cross-functional product teams.
- Translate, socialize, and present insights into compelling, digestible, and actionable deliverables that resonate with cross-functional partners, expose new opportunities, influence both near- and long-term product vision and strategy.
- Plan and facilitate effective emotional intelligence building and ideation workshops with cross-functional groups.
- Act as strategic voice and collaborator inside and outside of your product area.
- Stand up for the needs of the users, even when it requires difficult conversations and persuasion.
- Mentor junior researchers on core research skills.
- Mentor UX designers as they solve basic usability testing and other un-moderated research.
- Push the UXR practice forward, always exploring new methodologies, ways to communicate research, and mature the UX practice across the organization.
The Essentials In Your Cart - The required ingredients
- A Bachelor's degree in related field.
- 7+ years of professional experience as an in-house UX researcher, working with cross-functional teams. Experience in eCommerce is a bonus.
- Experience in leading all aspects of a research project, including: project management, scoping, planning, executing, analyzing, synthesizing, crafting deliverables, presenting to diverse audiences, and facilitating effective ideation workshops.
Extra Spices - What you should bring to the table
- An expert user researcher with a proven track record of crafting and delivering mixed-method research studies at every stage of the product lifecycle.
- Proficiency in both traditional and innovative approaches in recruitment, methodology and reporting.
- An insightful problem solver who brings sharp analysis and a strong point of view to their work, and rapidly translates insights into opportunities that serve both design and business needs.
- An expert presenter, communicator, and influencer shown by strong, clear, visual outputs and deliverables.
- Has a working understanding of the UX design and product management process.
Join Us at Our Table
Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress - our people! Our vision is to become an organization where humanity is universally embraced; Diversity, Equity, Inclusion and Belonging are infused in our business; and our PDL employees are representative of the world and the communities that we serve.
We believe in total wellness, which encompasses a balance of physical, financial, and emotional wellness. No matter where you are on your personal wellness journey, PDL provides access to a variety of tools and resources to support total wellness. This includes medical, dental, and vision benefits, health savings accounts, flexible spending accounts, 401(k) with a strong company match, paid parental leave, adoption assistance, tuition reimbursement, generous and flexible paid time off and holiday policy, and an array of voluntary benefits including critical care, pet insurance, and additional life coverage.
We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. If you require assistance, please contact our Talent Acquisition Department at [email protected]
Job Requisition: 348476_external_USA-IL-Chicago_10202023
What We Do
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies.
As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.
Why Work With Us
We love fresh perspectives, not just fresh produce. We believe that a diverse workplace fosters creativity, accelerates innovation, and helps us create an even better product. At PDL, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.
Gallery
Ahold Delhaize USA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
