Lead Designer, Design Systems
This role can be performed remotely anywhere within the United States and Canada.
Our mission at FullStory is to rid the world of utterly regrettable product experiences. A crucial byproduct of that mission is to imbue our customers with a deeper empathy for the people that use their software.
Join a team of curious product people seeking to solve the most nuanced of problems, leaving nothing unquestioned or without thoughtful consideration. We go deep on the details, championing the little things that result in exceptional user experiences.
We are looking for a highly organized, systems-focused designer who both loves beautifully crafted design and the systems on which they’re built. You’ll work closely with peers across design, product and engineering, and operate with an intense focus on creating scalable solutions that remove barriers to productivity and enable us to deliver exceptional experiences at scale. In this capacity, you’ll drive healthy, sustainable, and predictable growth for the business.
Day to day, you'll:
- Work closely with designers, product managers and engineers to deliver experiences that are intuitive, cohesive and true to our brand
- Provide leadership and guidance to teams around using shared patterns and components, and identify gaps and opportunities to improve our current design system
- Work closely with designers to give feedback on designs and raise the bar of design excellence.
- Make improvement suggestions on tools and workflows.
- Present to stakeholders, consider feedback, update as needed, and gain buy-in.
- Maintain Figma design library and Design System documentation in ZeroHeight.
We’re looking for someone who:
- Has 5+ years of experience as a product designer with 2+ years focusing the majority of their time on design systems
- Has experience with the whole lifecycle of design systems work (e.g., driving the vision, strategy, roadmap, build, and adoption)
- Has experience with programming languages (e.g., HTML, CSS, JavaScript)
- Has a portfolio demonstrating the ability to develop a well-considered and robust Figma component library
It would be amazing if:
- You have demonstrated understanding of information architecture, usability, UI and UX design
- You have knowledge of best practices for developing responsive web components, with inclusivity, accessibility, and internationalization in mind
- You’re passionate about design systems and knowledgeable about new technologies and processes within the field of design technology
- You operate with pixel-perfect attention to detail
Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence (DXI) platform empowers businesses to continuously improve their customer experience across sites and apps. FullStory is backed by world-class investors and has 500+ employees worldwide with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. We are guided by our values of Empathy, Clarity, Bionics, and Trust, which we embed in our day-to-day work.
How we support you:
FullStorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:
- Autonomy and flexibility. From a remote-first work environment and unlimited paid time off, to an annual company-wide closure – FullStorians can focus on the moments that matter.
- Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based FullStorians, and supplemental coverage options for international FullStorians.
- Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.
- Productivity support. We provide all FullStorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.
- Team events. Connect with fellow FullStorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.
- Paid parental leave. FullStorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
- Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.
- Miscarriage/Pregnancy loss leave. Whether it is for a FullStorian or their partner – take the time you need.
FullStory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!
If you may require reasonable accommodations to participate in our job application or interview process, please contact [email protected]. Requests for accommodations will be treated confidentially.