Design Studio Coordinator

Responsible for supporting Design Center operations for Woodside Homes. Oversees physical showroom to include maintenance, samples and displays. 
 
Essential Functions 
•    Supports design center processes. Manages all reports and tracking information for assigned projects 
•    Answers phones, greets customers, schedules, and coordinates DC appointments; includes front desk/buyer/client facing and interaction, proper attire and attitude and ability to demonstrate an upbeat phone etiquette

•    Communicates regularly with builder personnel, designers, sales team, and manager. Partners with designers and account executives to strategically manage all builder accounts 
•    Prepares designer files for appointments 
•    Orders office and design center supplies, and maintains office equipment 
•    Provides project administrative support 
•    Assists with data entry, documents management and billing 
•    Works with multiple computer software platforms proprietary to our business
•    Works with Design Center Manager and vendors to correctly sample and display programs in showrooms. Maintains showroom and displays 
•    Identifies opportunities for process improvement 
•    Assists in setting up new accounts / design centers 
•    Assists Design Center Manager and designers as needed 
•    Identifies opportunities for process improvement 
•    Performs other duties as assigned 
•    Refers complex, unusual problems to supervisor 
•    Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, techniques. Work typically involves regular review of performance by supervisor. 
•    M-F 8-5
 
Education & Experience 
•    High School or equivalent 
•    Specialized skills training/certification may be required 
•    Desired experience, 3-5 years administrative/clerical (builder experience a plus) 
 
Skills & Competencies  
•    Bilingual experience preferred but not required (English/Spanish)  
•    Must have a thorough knowledge of all available products used by the Company as it relates to product installation 
•    Strong written and verbal communication skills 
•    Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workers 
•    Communicate effectively with customers, co-workers and supervisors in a professional and courteous manner 
•    Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues 
•    Displays willingness to make decisions 
•    Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions 
•    Strong organizational skills to insure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process 
•    Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems