Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
You will be responsible for executing and optimizing best-in-class experiences while managing and mentoring a team. This position requires expertise in brand visuals and product design, ensuring every touchpoint is both visually compelling and conversion-driven.
Critically, this role operates in a highly matrixed environment, spanning multiple product and engineering teams, as well as marketing and business leadership. Success here requires strong communication, the ability to build alignment without direct authority, and the confidence to navigate competing priorities across organizations.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that elevate the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
What you’ll be doing:
Own and drive design initiatives that optimize acquisition and conversion across key touchpoints;
Design and iterate on high-impact growth experiences, including campaigns, client emails, landing pages, and onboarding flows;
Balance strong brand storytelling with conversion-driven design principles to maximize performance;
Drive alignment across marketing, product, engineering, and data teams, navigating competing priorities, advocating for design quality, and ensuring work lands with clarity at every level of the organization;
Communicate design strategy and rationale clearly to senior leadership and executive stakeholders, translating design decisions into business impact;
Navigate ambiguity and conflicting priorities across teams, building trust and consensus without direct authority;
Leverage data, A/B testing, and insights to continuously refine and improve user journeys;
Manage, mentor, and inspire a team of designers, ensuring high-quality execution and professional growth;
Ensure insights, assets, and learnings are shared and leveraged across your direct team;
Advocate for user-centered design while balancing growth and performance goals;
Follow experimentation methodologies and frameworks to test and validate design decisions;
Analyze user behavior, conversion rates, and engagement metrics to inform iterative improvements;
Stay up-to-date with industry trends, tools, and best practices in growth and performance design.
What you need to have:
7+ years of experience in design, with at least 3+ years in a growth, marketing, or performance design role;
Strong leadership experience, with the ability to mentor, guide, and inspire a team;
Proven track record of executing high-performing design solutions for acquisition and retention;
Demonstrated ability to influence cross-functional partners and senior stakeholders, building alignment, navigating pushback, and communicating design decisions with clarity and confidence;
Experience working in a fast-paced, matrixed environment with multiple product and engineering teams, balancing priorities across stakeholders with different and sometimes competing goals;
Deep expertise in visual and product design, able to balance aesthetics with business impact;
Experience designing across multiple growth channels, including email, social, paid media, websites, and onboarding flows;
Proficiency in Figma, Adobe Creative Suite, and other relevant design tools;
Strong understanding of A/B testing, CRO (Conversion Rate Optimization), and user analytics tools (Google Analytics, Hotjar, or similar).
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
Skills Required
- 7+ years of experience in design
- 3+ years in a growth, marketing, or performance design role
- Strong leadership experience
- Proven track record of executing high-performing design solutions
- Deep expertise in visual and product design
- Experience designing across multiple growth channels
- Proficiency in Figma and Adobe Creative Suite
- Strong understanding of A/B testing and user analytics tools
SWORD Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SWORD Health and has not been reviewed or approved by SWORD Health.
-
Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision, with HSA eligibility and optional accident, hospital, and critical-illness coverage. Life and AD&D insurance are also part of the package.
-
Leave & Time Off Breadth — Time off is structured as discretionary (unlimited) PTO alongside paid company holidays. Remote-first work and flexible hours further support taking time when needed.
-
Wellbeing & Lifestyle Benefits — Free access to the company’s digital therapist is provided for employees and their families. This wellness-oriented perk complements core healthcare coverage.
SWORD Health Insights
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
.png)
