The Role
Own product design quality, systems, processes, and team development for a regulated financial product. Lead hands-on design across mobile, web, and internal tools; build prototypes, conduct customer testing, simplify user flows, manage design capacity, mentor designers, and collaborate closely with product, engineering, and compliance. The role focuses on trustworthy bilingual Arabic and English experiences, including RTL interfaces and regulated onboarding, KYC, disclosure, risk, and consent flows.
Summary Generated by Built In
The role:
This role takes ownership of product design as a function: the standard, the system, the process and the people, starting with that designer.
This role takes ownership of product design as a function: the standard, the system, the process and the people, starting with that designer.
This is a hands on role. In a team of two, the lead designs as much as they direct. You will set the bar by doing the work, review everything that ships, and build the design system and practices that let the product move faster without losing coherence.
The role is built for the way product work is changing. We are looking for a designer who can go from a problem to a working, clickable version in days, using AI design and prototyping tools alongside Figma, and who is comfortable working directly with engineers on what actually gets built rather than handing over static screens.
What you will own:
- The quality bar. Every customer facing screen goes through you. You define what good looks like for a regulated financial product used by people who are often investing for the first time: clear, calm, trustworthy, and simple where the underlying rules are not.
- The design system. One system across the mobile app, the web and internal tools, built and maintained in Figma and matched to what engineers implement. You reduce the number of ways we do the same thing.
- The people. Goals, feedback, growth and regular one to ones. As the team grows, you hire and shape it.
- The process. Design is shared across the product function. You decide how design work is requested, prioritised and delivered so that product managers get what they need without design becoming the bottleneck.
- Discovery and prototyping. Before a specification, a prototype. You build clickable versions quickly, test them with customers and with the team, and let evidence, not opinion, settle design debates.
- Simplifying. Each quarter you remove something: a redundant flow, an inconsistent component, a screen that exists for historical reasons. Shipping less that works well is part of the role.
- Regulated flows. Onboarding, KYC, disclosures, risk warnings and consent are designed as product. You work with compliance early and make the required feel effortless.
How product, design and engineering work together:
Product and engineering at Malaa operate as one team under a single planning model. Product managers are paired with small squads of engineers, and design is a shared resource across squads. Priorities and capacity are settled weekly across squads, and every initiative is documented and designed before it is built. The Design Lead sits in that weekly forum, owns the design capacity across squads, and is accountable for design being ready when engineering needs it.
How we expect you to work?
How we expect you to work?
- Show, do not describe. A prototype or a marked up screen beats a presentation about design principles.
- Close to the build. You review what engineers implement against what was designed, and you resolve the gap in the room rather than in a ticket.
- Written and visible. Design decisions and the reasoning behind them are recorded so that the next person does not reopen them.
- You hold the bar with product managers and engineers as well as with designers.
- Close to the customer. You talk to users regularly and you read the product data. Mixpanel and session recordings are tools you use yourself.
Qualifications:
Required:
- Three or more years in product design, with at least two years as the most senior designer on a live consumer product, ideally in financial services or another regulated domain.
- Evidence of all three: a product or flow you designed that shipped and moved a number, a design system you built or materially improved, and something you simplified or removed.
- Experience managing or formally mentoring at least one designer.
- Strong command of Figma and of current AI design and prototyping tools, with working prototypes you can show.
- Fluency in Arabic and English, and a strong sense of bilingual and right to left interface design.
Preferred:
- Experience in fintech, banking or investment products in Saudi Arabia or the Gulf.
- Enough front end understanding to read component code and discuss implementation trade offs with engineers.
- Experience running customer research and usability testing without a dedicated research team.
How to apply?
Send us your portfolio together with one example in depth: a product or flow you owned, the problem, the decisions you made, what shipped and what it changed. A prototype you built yourself, in any form, is welcome. We read everything we receive and we move quickly.
Why join?
You will define how a product that manages real money for a large customer base looks, feels and behaves, and you will build the design function from its first hire. The team is small, the standard is high and the impact of your decisions is visible to every customer who opens the app. If you want to set the bar rather than inherit one, this is that seat.
About
Malaa is the leading wealth management tool in the Kingdom, addressing the gap in the financial products offerings and advancing cutting-edge technology adoption by offering data-driven financial products and services that empower individuals and organizations for better financial decisions. Established in November 2021, Malaa aims to be the go-to for financial decision-making, whether it’s for saving, lending, or investing. Malaa is regulated by the Saudi Central Bank (SAMA) for Open Banking activities and the Capital Market Authority for Robo-advisory and asset management activities.Malaa is spearheading Open Banking in the Kingdom as the first Open Banking company to officially launch its services for its users and the first company to offer behavioral risk profiling for its lending partners, leveraging Open Banking data with exceptional engineering and data science capabilities. For more information, visit: www.malaa.tech
Skills Required
- Three or more years of product design experience, including at least two years as the most senior designer on a live consumer product
- Experience in financial services or another regulated domain
- Evidence of a shipped product or flow that improved a measurable outcome
- Experience building or materially improving a design system
- Evidence of simplifying or removing a product flow, component, or screen
- Experience managing or formally mentoring at least one designer
- Strong command of Figma and current AI design and prototyping tools
- Working prototypes that can be demonstrated
- Fluency in Arabic and English
- Strong understanding of bilingual and right-to-left interface design
- Experience in fintech, banking, or investment products in Saudi Arabia or the Gulf
- Sufficient front-end understanding to read component code and discuss implementation trade-offs
- Experience conducting customer research and usability testing without a dedicated research team
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The Company
What We Do
Malaa is a financial technology company that provides a platform for wealth management, personal finance management, and investment decisions, leveraging data-driven products and open banking solutions.
