Design Coordinator

• Supports design center processes. Manages all reports and tracking information for assigned projects 

• Answers phones, greets customers, schedules, and coordinates DC appointments 

• Communicates regularly with builder personnel, designers, sales team, and manager. Partners with designers and account executives to strategically manage all builder accounts 

• Prepares designer files for appointments 

• Orders office and design center supplies, greets customers, and maintains office equipment 

• Provides project administrative support 

• Assists with data entry and documents management 

• Works with Design Center Manager and vendors to correctly sample and display programs in showrooms. Maintains showroom and displays 

• Identifies opportunities for process improvement 

• Assists in setting up new accounts / design centers 

• Assists Design Center Manager as needed 

• Identifies opportunities for process improvement 

• Performs other duties as assigned 

• Refers complex, unusual problems to supervisor 

• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, techniques. Work typically involves regular review of performance by supervisor. 

• Other duties as assigned 

Education & Experience 

• ​​High School or equivalent​ 

• Specialized skills training/certification may be required 

• Desired experience, 3-5 years administrative/clerical (builder experience a plus) 

Skills & Competencies  

• Bilingual experience preferred but not required (English/Spanish)  

• Must have a thorough knowledge of all available products used by the Company as it relates to product installation 

• Strong written and verbal communication skills 

• Interpersonal skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workers 

• Communicate effectively with customers, co-workers and supervisors in a professional and courteous manner 

• Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues 

• Displays willingness to make decisions 

• Exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions 

• Strong organizational skills to insure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process 

• Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems