The role into Performance Measurement will be responsible for financial performance measurement across key client partnerships. This role provides executive-level insight, guidance, and validation for performance improvement initiatives, while also directing the development of internal financial forecasts related to in-scope KPIs for the clients. The role will play a crucial role in shaping operational and financial outcomes in a fast-paced, high-growth environment committed to improving healthcare for all.
Success in this role requires strong strategic thinking, the ability to navigate shifting priorities, and exceptional communication skills to translate complex business issues into clear, actionable solutions for senior leadership.
Key Responsibilities
Operational Strategy & Continuous Improvement
- Provide strategic oversight for performance improvement initiatives driven by performance metrics, offering guidance that enhances operational efficiency and financial outcomes.
- Ability to interpret Service Level Agreements related to service performance and translate them into clear operational and financial measurement frameworks.
- Understand the financial reporting, budgeting, forecasting, booking, variance analysis and operational risks using the revenue and cost levers; develop mitigation plans and ensure timely execution across teams.
Strategic Analytics Leadership
- Lead the development, measurement and monitoring of financial performance metrics for major client partnerships, ensuring strong analytical discipline and actionable insights for executive decision-making.
- Direct end-to-end data extraction, cleansing, structuring, and advanced analysis from complex, distributed, and unstructured datasets using modern analytics methodologies.
Financial Modeling & Forecasting
- Manage the development and improvement of financial models for historical analysis and forecasting incentives and revenue.
- Ensure reporting and forecasting follow best practices with strong accuracy and documentation.
- Monitor and analyze forecast variances, proactively identifying drivers and recommending strategic course corrections.
Data Visualization & Reporting Excellence
- Guide the creation of executive-level dashboards and reports that simplify large datasets into clear insights.
- Promote the use of modern reporting tools to build scalable and automated analytics solutions.
Cross-Functional Partnership & Influence
- Build strong relationships with Finance, Operations, Analytics, and client leaders to validate data and align priorities.
- Translate complex analyses into clear, understandable messages for both technical and non-technical audiences.
- Work with cross-functional teams to find and execute opportunities for revenue growth, cost savings, and process improvements.
Qualifications
- Experience in financial analysis, business analytics, or performance management roles.
- Bachelor's degree required; advanced degree preferred.
- Expertise in advanced Excel-based modeling; experience with Access or SQL strongly preferred.
- Strong proficiency with PowerPoint to communicate complex analytics in a clear and compelling manner.
- Demonstrated success operating in fast-paced, high-growth environments with shifting business priorities.
- Ability to effectively influence and collaborate across a matrixed organization.
- Proven track record in driving measurable business performance improvements.
- Experience identifying operational or financial risks, assessing implications, and implementing corrective action plans.
- Revenue Cycle Management or healthcare industry experience preferred
Skills Required
- Experience in financial analysis, business analytics, or performance management roles
- Bachelor's degree
- Advanced degree
- Expertise in advanced Excel-based modeling
- Experience with Access or SQL
- Strong proficiency with PowerPoint
- Experience with data extraction, cleansing, structuring, and advanced analysis of complex datasets
- Proven track record driving measurable business performance improvements
- Ability to interpret SLAs and translate into operational and financial measurement frameworks
- Experience identifying operational or financial risks and implementing corrective action plans
- Demonstrated success operating in fast-paced, high-growth environments
- Ability to influence and collaborate across a matrixed organization
- Revenue Cycle Management or healthcare industry experience
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
