Deputy Manager - Accounts Payable

Requisition Number: 2367658
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Financial Special Services (FSS) Supervisor - Accounts Payable (Spvsr Acct Payable) is responsible for managing end-to-end vendor payment activities for UMR clients. This role ensures accurate and timely processing of vendor payments, oversees vendor setup during implementations, enforces solid audit and quality controls, and provides supervisory leadership to the OGA UMR FSS team.
The supervisor plays a critical role in driving operational excellence, ensuring compliance, supporting team members, and collaborating with cross-functional and onshore partners on UMR FSS initiatives and projects.
Primary Responsibilities:

• Support vendor setup during new customer implementation
• Review and process vendor invoices using CDS and ACH payment methods
• Prepare and submit CDS/ACH requests for Quality review and approval
• Stage approved payments and handle rejections, corrections, and reissues
• Maintain task lists and ensure adherence to customer effective and termination dates
• Collaborate with Implementation, Quality, Audit, and Vendor Master teams
• Supervisory & Leadership Responsibilities:
• Act as Team Lead for the OGA UMR FSS team, providing guidance and oversight.
• Review and monitor audit outputs, MVL (Master Validation Logs), and team task lists to ensure accuracy and compliance.
• Support team members in resolving queries, addressing escalations, and troubleshooting operational issues.
• Ensure adherence to internal controls, audit standards, and quality benchmarks.
• Work closely with onshore partners on UMR FSS-related projects and initiatives.
• Drive team performance, accountability, and continuous improvement.
• Provide coaching and support to enhance team capability and efficiency.
• Pro-actively identifies patterns in issues and research root-cause to improve overall quality
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in accounting, Finance, Commerce, or related field (preferred)
• 6 years of experience in:
  • Accounts Payable
  • Financial Operations
  • Vendor Payments or Shared Services environment
• Skills & Competencies:
  • Solid knowledge of accounts payable, vendor payments, and financial controls
  • High attention to detail and accuracy
  • Ability to interpret invoices, contracts, and payment rules
  • Solid organizational and time-management skills
  • Effective written and verbal communication
  • Ability to work independently while managing team responsibilities and meeting tight deadlines
  • Solid understanding of audit and quality review standards
  • Proven ability to lead, mentor, and support a team in a fast-paced environment
  • Understanding of audit and quality review standards

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.