The Role
Lead and embed Six Sigma methodology across the organization, manage teams of practitioners and projects, drive process improvement and change management, partner with leadership and stakeholders, identify root causes and launch initiatives to meet critical business objectives.
Summary Generated by Built In
Requisition Number: 2361293
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Bring Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. This includes working with Six Sigma-certified professionals in the plan, design and accomplishment of key projects. Incumbents matched to this function require accredited Six Sigma training.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Bring Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. This includes working with Six Sigma-certified professionals in the plan, design and accomplishment of key projects. Incumbents matched to this function require accredited Six Sigma training.
Primary Responsibilities:
- Drive Six Sigma quality culture in the organization
- Lead and oversees work performed by a team of Six Sigma practitioners & project managers in aligned span
- Tracks and ensures that process improvement goals in aligned span are met and relevant initiatives are launched to support attainment of critical business objectives
- Leads functional or segment teams or projects
- Frontlines and collaborates well with leaders and with Stateside business partners
- Pro-actively identifies patterns in issues and research root-cause to improve overall quality
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's Degree in any discipline
- Work Experience:
- Leadership - people management experience of at least 3 years
- Extensive work experience in Six Sigma and CI projects (10+ years), 12+ years total work experience
- Experience in projects involving emerging technologies (automation, Machine Learning, Natural Language Processing, Artificial Intellgience, etc)
- Experience solving major project or customer issues
- Proven excellent communication & presentation skills
- Demonstrated experience in change management
- Extensive experience in working with stakeholders across leadership levels
- Skills/Attributes:
- Ability to clearly describes the way they approach aligning their team including shared goals, team building and more
- Ability to network within their team, department, organization, industry and community
- Ability to advocate with senior leaders for change or for a new idea
- Ability to highlight the possibilities that exist, while acknowleding difficulties will exist when deciding
Ability to seek to understand the 'why' behind decisions, provides examples of when they have done so and how they translated this to the team - Ability to help the team learn from mistakes and errors, rarely repeating any
Is an active coach to their teams and routinely provides performance and development feedback - Ability to support the team to come up with new and better ways to do work, solve problems or meet stakeholders and customers needs
- Ability to provide the team with guidance about what is expected, as well as a common starting point for shared work
- Ability to make decisions that yield productive or positive outcomes most of the time
Preferred Qualifications:
- Six Sigma Black Belt or Master Black Belt certification from a recognized certification body or previous organization
- Project Management certification / Master's of Business Administration
- Training:
- Lean Six Sigma
- Project Management
- Design Thinking
- Exposure to a US Healthcare account in previous role or organization
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's Degree in any discipline
- People management experience of at least 3 years
- Extensive Six Sigma and continuous improvement project experience (10+ years) and 12+ years total work experience
- Experience with projects involving emerging technologies (automation, Machine Learning, Natural Language Processing, Artificial Intelligence)
- Experience solving major project or customer issues
- Proven excellent communication and presentation skills
- Demonstrated experience in change management
- Extensive experience working with stakeholders across leadership levels
- Ability to coach teams, provide performance and development feedback, and drive team alignment
- Ability to advocate with senior leaders for change and lead decision-making for productive outcomes
- Six Sigma Black Belt or Master Black Belt certification from a recognized body or prior organization
- Project Management certification or MBA
- Training in Lean Six Sigma
- Training in Project Management
- Training in Design Thinking
- Exposure to a US Healthcare account in previous role or organization
Optum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
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Parental & Family Support — Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
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Retirement Support — Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
