Deputy Chief of Staff, USB

Posted Yesterday
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New York, NY
Hybrid
Mid level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Deputy Chief of Staff will support the Vice President and Chief of Staff in strategic planning and managing cross-business initiatives within MetLife U.S. Business. Responsibilities include coordinating strategy development, overseeing employee engagement, preparing senior management communication, and ensuring alignment with enterprise vision.
Summary Generated by Built In

Description and Requirements
Role Value Proposition:
This position performs chief-of-staff functions reporting to Vice President and Chief of Staff to Regional President of U.S. Business (USB) and MetLife Holdings and serves as a deputy chief of staff. This position plays a key leadership role in directing activities that support a variety of strategic initiatives across Group Benefits, Retirement and Income Solutions and MetLife Holdings. Key responsibilities include strategic planning for the cascade of enterprise initiatives across U.S. Business and leading the cascade with the full ownership in support of the Chief of Staff and the Office of MetLife CEO.
Key Responsibilities:
In support of the Chief of Staff:

  • Plan and coordinate cross-business and cross-company initiatives and strategic projects.
  • Align business initiatives to the MetLife Enterprise vision and strategy and ensure cohesion.
  • Proactively lead ad hoc assignments as required.
  • Partner with business and functional areas across the US Business to build strong working relations and improve workflow and organizational issues; maintain regular and on-going communications.
  • Develop senior management communications for use at U.S. Business town halls, quarterly business reviews with CEO, earnings calls, US senior leadership team & MetLife executive leadership team meetings, and external events.
  • Plan, create content, and coordinate end-to-end logistics for U.S. Business events (senior leadership team meetings, town halls, executive leaders' site visits, etc.).
  • Oversee employee engagement and internal communication strategies, ensuring strategic alignment, clear value propositions, and consistency.


Essential Business Experience and Technical Skills:

  • Strategy consulting experience at top consulting firms strongly preferred: strategy development, management consulting, strategic planning, M&A or related area.
  • Excellent problem-solving capabilities, including problem structuring, analysis, and ability to translate information into insights, actionable implications and recommendations.
  • Ability to learn fast and perform well under pressure with quick turnaround time.
  • Excellent presentation and communication skills
  • MBA/advanced degree is a plus.


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The salary range for applicants for this position is 123,800 to 165,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
123,800 to 165,000
#BI-Hybrid

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The Company
HQ: New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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