Dept Mgr - Quality

Reposted 2 Days Ago
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Bangkok, Phra Nakhon, Bangkok, THA
In-Office
Senior level
Appliances • Industrial • Manufacturing
The Role
The Manager of Quality oversees the Quality Management System, drives continuous improvement, manages audits, and develops site talent while leading quality initiatives and teams across the enterprise.
Summary Generated by Built In

Purpose Statement:  The Sr Mgr - Quality supports the strategic planning, development, execution and compliance of Plexus’ corporate Quality Management System (QMS) to all applicable quality regulations and standards. To differentiate Plexus from the competition, the Mgr - Quality supports and helps creates a culture of quality and helps builds customer confidence by leading Plexus’ quality, supplier and regulatory teams (as applicable) and collaborating across the enterprise in order to ensure Plexus delivers defect free designs and products.

Key Job Accountabilities:

  • Quality Performance: Leads monitoring and maintenance of site Quality Metrics in order to identify and deploy best practices and drive continuous improvement.  In addition, help develop and upgrade Quality site talent to ensure success.
  • Quality Management Representative: Leads overall Quality function as QMS Management Representative for the site, inclusive of; Quality Engineering, Regulatory Compliance (as applicable to the QMS), and Supplier Quality.
  • Continuous Improvement: Drive the use of problem solving tools and methodologies consistent with the lean sigma Plexus culture. Accountable to drive and lead the CAPA performance and execution within the region. Lead the operational quality assurance, supplier quality and QMS/regulatory teams to establish a quality roadmap for the continual improvement of manufacturing operations and supply base to improve quality, cost and delivery of customer products.  
  • Audits: Manage external/internal site audit processes and associated improvement cycle.
  • Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.

Education/Experience Qualifications:

  • Bachelor’s degree and 8 - 10+ years of experience in the related field, or a Master’s degree and at least 5 years of experience in the related field. Previous experience in a management role is required.
  • A combination of education, experience, and time in field will be taken into consideration, and internal candidates may have distinct requirements tailored to their demonstrated skills and contributions within the organization.

Other Qualifications:  

  • Strong written and verbal communication skills, including the ability to effectively interact, influence and build consensus with internal and external teams.
  • Strong presentation skills and the ability to represent Plexus Corp. in a professional manner.
  • Must be able to build collaborative relationships with internal and external customers.  
  • Ability to work with people at all levels of the organization, especially executive management.

Physical Requirements:  

  • Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements:  

  • N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Skills Required

  • Bachelor's degree and 8 - 10+ years of experience in the related field, or a Master's degree and at least 5 years of experience
  • Previous experience in a management role

Plexus Corp. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Plexus Corp. and has not been reviewed or approved by Plexus Corp..

  • Healthcare Strength Medical, dental and vision coverage are complemented by multiple plan options and wellbeing programs, including mental‑health support, virtual physical therapy and chronic‑condition management. This breadth, alongside tax‑advantaged accounts, indicates a robust health and wellness offering.
  • Retirement Support The 401(k) program includes a clear company match administered by a major provider, with access to financial guidance resources. This delivers dependable retirement support within the overall rewards package.
  • Leave & Time Off Breadth Paid time off, paid holidays, paid parental leave and paid volunteer time off are part of the core package, with PTO that scales with tenure. This combination reflects comprehensive time‑away support across life and community needs.

Plexus Corp. Insights

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The Company
HQ: Neenah, WI
8,686 Employees
Year Founded: 1976

What We Do

Since 1979, Plexus has been partnering with companies to create the products that build a better world. We are a team of over 20,000 individuals who are dedicated to providing Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing and Aftermarket Services. Plexus is a global leader that specializes in serving customers in industries with highly complex products and demanding regulatory environments. Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle. For more information about Plexus, visit our website at www.plexus.com

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