Salary
New roleDepot performance officer (DPO)
Join Our Team
We are looking for a passionate, organised and people-focused Depot performance officer to join our Guernsey depot.
This is an exciting opportunity for someone who enjoys helping people succeed, building strong relationships and making a real difference to employee development. You'll play a key role in coordinating, delivering and supporting training activities on Guernsey, ensuring our colleagues receive the skills, knowledge and support they need to thrive.
The successful candidate will be a proactive individual with excellent organisational skills, a positive attitude and a genuine passion for learning and development.
What You'll Do
As a Depot performance officer, you'll be responsible for coordinating and supporting a wide range of training and development activities, including:
Managing the day-to-day administration and coordination of training on island.
Maintaining training records, systems and ensuring all mandatory and developmental training is planned, tracked and completed.
Updating EP Morris and other training systems to ensure accurate records are maintained.
Coordinate and deliver CPC courses, inductions, End Point Assessments, mentor training and driver development programmes.
Building strong relationships with depot management team to identify training needs and coordinate training delivery.
Plan training schedules and allocate resources effectively.
Monitoring trainee progress and producing regular progress reports for key stakeholders.
Producing KPI reports and analysing training performance data.
Maintaining training materials, personnel records and general office administration.
Taking meeting minutes and supporting the wider Operations team as required.
CCTV analysis post incident.
Driver interviews post incident
Mange Green Road portal and driver scores through coaching and guidance
Driver Development and Safety Responsibilities
As part of this role, you will also:
Manage the GreenRoad driver safety system, overseeing administration, reporting and system compliance.
Conduct driver ride-alongs and coaching sessions to improve driving standards and support ongoing development.
Monitor and drive improvements in GreenRoad performance, with a focus on maintaining depot safety scores and vehicle idling rates below the UK Bus average.
Investigate operational incidents and accidents, gathering evidence and identifying root causes.
Produce clear, comprehensive incident investigation reports and recommend actions to prevent reoccurrence.
Support depot management teams with safety initiatives, coaching and compliance requirements.
About You
We're looking for someone who is:
Passionate about training, development and helping others succeed.
Friendly, approachable and people-focused.
Proactive, self-motivated and able to work independently.
Organised, structured and highly detail-oriented.
A strong communicator who can build relationships at all levels.
Comfortable managing multiple priorities and working under pressure.
Positive, enthusiastic and solutions focused.
Committed to putting people at the heart of everything they do.
Desirable Experience
Experience in a training, learning and development, operational or transport environment.
Experience delivering training, coaching or presentations.
Knowledge of CPC requirements and driver development processes.
Experience using training management systems and performance reporting tools.
Experience conducting investigations and preparing formal reports.
GreenRoad knowledge or experience would be advantageous.
Experience in People management and formal process’
Why Join Us?
This is an opportunity to play a key role in developing our people, improving safety standards and supporting operational excellence on Guernsey. You'll be part of a supportive team where your contribution will directly influence the success and development of our colleagues.
If you are passionate about developing people, improving performance and helping others reach their potential, we'd love to hear from you.
Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.
Location:
Guernsey Depot Les Banques Guernsey GY1 2HZSkills Required
- Coordinate and administer day-to-day training activities and maintain training records
- Update and manage training management systems including EP Morris
- Coordinate and deliver CPC courses, inductions, End Point Assessments, mentor training and driver development programmes
- Produce KPI and progress reports and analyse training performance data
- Manage GreenRoad driver safety system administration, reporting and compliance
- Conduct driver ride-alongs, coaching sessions and post-incident driver interviews
- Investigate operational incidents and accidents, produce investigation reports and recommend actions
- Perform CCTV analysis post incident
- Strong communication, relationship-building, organisational and multitasking skills
- Experience using training management systems and performance reporting tools
- Knowledge of CPC requirements and driver development processes
- GreenRoad knowledge or experience
- Experience in people management and formal processes
What We Do
Stagecoach Group is the UK's largest bus and coach operator, proudly connecting over 100 towns and cities across England, Scotland and Wales. Since 1980, the company has helped millions of people reach their destinations. They are committed to delivering reliable, sustainable travel that is accessible and fair for everyone, while working with governments to support greener, smarter, and more inclusive transport to reduce emissions and congestion.
