The Depository Services Specialist is responsible for the Cash Vault for the Enid, Oklahoma locations.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Provides a superior level of customer service to both internal and external client associates for a variety of complex issues and requests on a daily basis.
- Maintains detailed knowledge of department procedures and compliance with Bank policies and procedures.
- Verifies sums of coin and currency received from branches, ATMs, customers, and money from tellers; orders and disburses coin/currency as needed to keep the vault in balance.
- Uses reports generated to keep within goals set for cash on-hand totals.
- Processes state and federal verification requests.
Non-Essential Functions: Performs other duties as assigned.
QualificationsEDUCATION AND/OR EXPERIENCE
- High School Diploma, or equivalent, required.
- 2-3 years' experience as a teller or similar role in a retail banking environment, or equivalent work experience of 3-5 years, required.
KNOWLEDGE, SKILLS, AND ABILITIES
- General knowledge of basic banking principles.
- Troubleshoot, attention to detail, problem solve and make timely decisions.
- Excellent interpersonal and communication skills, both written and oral.
- Ability to analyze and resolve issues making sound judgments.
- Ability to adapt to changing needs of the department.
- Ability to work with detailed information in an efficient and accurate manner, while meeting established deadlines.
Skills Required
- High school diploma or equivalent
- 2–3 years of teller or similar retail banking experience, or 3–5 years of equivalent work experience
- General knowledge of basic banking principles
- Ability to troubleshoot, solve problems, make timely decisions, and exercise sound judgment
- Strong written and verbal interpersonal and communication skills
- Ability to work accurately with detailed information and meet deadlines
What We Do
Founded in 1913, Stride Bank is an Oklahoma-based financial institution with over $3 billion in assets. It provides a comprehensive suite of banking services, including commercial and industrial loans, home loans, commercial real estate, and healthcare banking. The bank operates multiple branches throughout Oklahoma, offering personalized financial solutions to both individual and business clients while maintaining a strong commitment to innovation and professional growth.
