The Role
The Deposit Operations Specialist I assists with maintaining data accuracy, supporting compliance activities, and ensuring effective operational processes in deposit banking.
Summary Generated by Built In
Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.
We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.
Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do.
As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.
Role Description:
We are seeking a Deposit Operations Specialist I to join our team. This entry-level operations role supports deposit operations by helping maintain data accuracy, ensuring consistency across routine processes, and assisting with compliance-related activities. Working closely with the Deposit Operations Specialist II and other team members, this role contributes to smooth and reliable internal operations.
The ideal candidate will have foundational knowledge of deposit or retail banking operations, strong attention to detail, and a willingness to learn. This role is well-suited for someone who is organized, collaborative, and eager to develop their expertise in deposit operations.
In this role you will:
- Support the setup and maintenance of bank-owned or program-related internal accounts
- Perform basic account maintenance activities to support data integrity for internal and regulatory needs
- Assist in maintaining data accuracy across deposit operations functions
- Support audit preparation by gathering documentation and helping fulfill internal and external information requests
- Work with internal teams to track and report operational issues, escalating items as needed
- Assist with updates to client pricing structures under the guidance of senior staff
- Prepare routine deposit reports and help identify discrepancies or areas for improvement
- Support updates to policies, procedures, and resources by providing research, documentation, or initial drafts
- Help prepare escheatment materials for Lead Bank and partner programs through data gathering, reconciliation, and documentation preparation
- Assist with research and documentation for subpoenas or other legal requests as directed
- Take on routine operational tasks and triage day-to-day requests to support steady workflows across the team
- Perform all other duties as assigned
Qualifications
- 1–3 years of deposit or retail banking experience (or equivalent operational experience)
- Detail-oriented with strong organizational skills
- Comfortable working with partial information and asking clarifying questions to move work forward
- Curious, motivated, and eager to learn
- Able to collaborate effectively and take direction from senior team members
- Comfortable working in a dynamic environment with shifting priorities
- Demonstrates high ethical standards and sound judgment
- Uses a systematic approach to problem-solving with guidance
- Able to identify basic issues and propose solutions while adhering to laws, regulations, and internal policies
What we offer:
- At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
- Competitive compensation based on experience, geographic location, and role
- Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
- Paid parental leave
- Flexible vacation policy, including PTO and paid holidays
- A fun and challenging team environment in a dynamic industry with ample opportunities for career growth
*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Top Skills
Banking Systems
Compliance Systems
Internal Account Management
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The Company
What We Do
Lead Bank is where expertise, experience and technology unite the people behind inspired businesses. We take pride in working side by side with companies to grow bottom lines that become cornerstones of the community.
We’ve always been a bank that leads the way, not follows the herd. In 2010, we rolled out our new name along with a new suite of next generation banking resources. From the robust online banking capabilities to our remote deposit technology, these digital solutions let you bank however you want, wherever you want. While our bank has roots in Cass county, we offer full-service banking and outstanding customer service for the entire Kansas City metropolitan area.
Our relationships with our clients remain at the heart of what we do. We get to know you and your business so we can tailor financial solutions to help you achieve your goals.
