Deposit Operations Specialist I - ACH

SUMMARY

This position is responsible for the origination and receiving of ACH Files, the processing of other electronic transactions, and completing the daily ACH tasks and processes accurately and within the guidelines that are outlined in the policy, procedures and working instructions and in accordance with our Service Level Agreements.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Processes the daily incoming ACH files
• Processes the daily outgoing ACH files
• ACH file balancing
• Treasury Management ACH originator setup and maintenance
• Processes ACH reversals
• Processes ACH returns and corrections
• Processes ACH auto transfers
• Processes ACH disputes
• Review exception items due to Risk Fraud Analysis risk review
• Works Reclamations as received and deceased customer maintenance
• Assists Community Bank personnel with ACH transaction research

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Performs other duties as requested by Management. 
• Completes all required compliance exams on a yearly basis.
• Adherence to all First United Policies and Procedures. 
• Dresses professionally. 

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience

• High School diploma or GED required
• Two years of banking experience preferred
• One year of electronic processing experience preferred

Technical/Functional Competencies

• Excellent computer skills and experience with Outlook, Work and Excel required.
• Excellent customer service skills required by all means of communication including written, verbal and nonverbal communication.
• Demonstrates resourcefulness and ability to take initiative in development and completion of projects.
• Demonstrates good judgment, problem-solving and decision making skills.
• Dependable and adheres to time-lines and schedules.
• Strong interpersonal skills: able to work well with a wide range of people.
• Handles situations professionally and welcomes additional responsibilities.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [email protected] for assistance.